What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Heeranand J.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great Collab software, need learning curve
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira sets itself apart from other products in the following ways: Jira offers customers the flexibility and customization they need to adapt issue kinds, processes, and data to various project types and workflows. Huge Ecosystem of Integration: Jira interfaces with a variety of platforms and applications, allowing for seamless collaboration and boosted productivity.
What is your favorite aspect of this product?
Advanced Reporting and Metrics: Jira offers comprehensive reporting and analytics features, helping teams monitor project progress, team performance, and make data-driven decisions.
What do you dislike most about this product?
Learning curve.
What recommendations would you give to someone considering this product?
Offer training on Jira before using the platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Prashant S.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Product Managers' Dream!
Likeliness to Recommend
What differentiates Jira from other similar products?
It's so easy to track progress and provide visibility
What is your favorite aspect of this product?
Drag and drop seems magical
What do you dislike most about this product?
UI is a bit complicated, could be better
What recommendations would you give to someone considering this product?
If you're a product manager then go for it
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Harsh G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Best tool for task and project management!!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira platform has features including built-in reports and dashboards which offer valuable insights into project progress, team performance, and workload distribution. The ability to visualise data through gantt charts and graphs allows us to identify trends, bottlenecks, and areas for improvement.
What is your favorite aspect of this product?
I feel JIRA is a great tool for teams of all sizes, and helps them stay organised and productive during all the stages of the project development cycle. By properly utilising it, one can save a lot of time on tracking progress, assigning tasks, monitoring deadlines etc.
What do you dislike most about this product?
UI/UX can be more smooth. Sometimes the files don't get attached to the ticket first time and throws error.
What recommendations would you give to someone considering this product?
Would definitely recommend this product to anyone looking to reduce the time in tracking the tasks and managing teams. We can easily track our projects and deadlines and visualise the same on a timeline.
Pros
- Continually Improving Product
- Effective Service
- Altruistic
- Over Delivered
