What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Petr H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
A must-have tool for growing teams
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira seems to be well ahead of any competition due to the name they build for itself and the resources they invest in innovation
What is your favorite aspect of this product?
Easy project management and visibility it provides into what teams are working on
What do you dislike most about this product?
Reporting could be better - it's not that easy to find the information you need, like answers to questions about what's the current load on the team and team members - Jira has reporting capabilities, but the filters are hard to write.
What recommendations would you give to someone considering this product?
For a smaller team, this may be overkill, but definitely a must-have as the team and company grow.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
Oliver S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great knowledge database, easy customization
Likeliness to Recommend
What differentiates Jira from other similar products?
As we used a internal selfmade solution we do not have comparison to other products on the market
What is your favorite aspect of this product?
Smooth graphical browsing solution, allows to maintain a great solution database without any extra efforts
What do you dislike most about this product?
Tagging the threats sometimes does not work
What recommendations would you give to someone considering this product?
Go for it. Smart solution for everyone
Pros
- Client's Interest First
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
Ricardo M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Jira is a fantastic project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration with other tools: Jira can be easily integrated with other tools and services, such as Slack, Confluence, and Bitbucket. This makes it easy for teams to connect Jira with their existing tools and create a unified project management system. Reporting and analytics: Jira offers robust reporting and analytics features, which allow teams to track their progress and identify areas for improvement. The platform provides a variety of built-in reports, as well as the ability to create custom reports and dashboards.
What is your favorite aspect of this product?
Reporting and analytics.
What do you dislike most about this product?
The mobile app.
What recommendations would you give to someone considering this product?
Consider your project management methodology: Jira is specifically designed to support agile methodologies, so if your team uses a different approach, make sure to evaluate how well Jira can support your workflow.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
