What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Carlos P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Task and project monitoring, Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
We decided to enter the world of the Jira tool in order to find a more practical and automated solution to our project management. With Jira we were able to find a very useful balance when ordering our ideas and transmitting them to our workers, being able to evaluate their follow-up and performance in the tasks to be performed. The optimization managed to grow over the weeks and today it is vital for our operations.
What is your favorite aspect of this product?
Excellent visually when it comes to displaying tickets, a great and intuitive interface that allows ease of coupling between our employees, tracking performance by team offers us the possibility to evaluate how they are integrating based on their results, helping to form teams that are better coupled to the pending activities. The software is highly customizable, facilitating its daily use based on corporate needs.
What do you dislike most about this product?
Although it works excellently, I would not like to have many more third party integrations that allow us to facilitate our operations. Sometimes when requesting access for new users can generate slowness and delay. Despite being easy to use it is necessary to train our employees and sometimes it can be cumbersome, if this does not happen it is difficult to optimize the system and get the most out of it.
What recommendations would you give to someone considering this product?
Jira is a pretty good tool to carry out the supervision of projects and services that are being provided, adaptable to any type of company that requires these services, Jira works excellent at a moderate cost but in the end it is worth it, however it is mostly recommended to be used by software development companies, where they can perform remote monitoring mostly where they work remotely.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Dec 2022
Jira - Useful but limited
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Commodity Features
Chandrashekhar K.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
A good project management solution
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is much better suited for development lifecycle management.
What is your favorite aspect of this product?
Navigation and link between boards and backlogs are seamless
What do you dislike most about this product?
Some plugins and integrations do not work well. Can be complicated to use
What recommendations would you give to someone considering this product?
When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization.
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
