What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Roger A.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Great tool to manage tasks and project effort
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is widely adopted by the IT industry and receives a lot of support and feature reviews from developers, and project managers. It is constantly being updated based on expert assessments.
What is your favorite aspect of this product?
Highly customizable, one could go for the standard workflows for most tasks or create complex and deep workflows based on their needs.
What do you dislike most about this product?
It lacks document control and customization versioning, so be careful when replacing documents linked to a task/ticket, or when editing workflows and custom types/status
What recommendations would you give to someone considering this product?
Give it a go for a small project using the default workflow, it is free for small teams and can be tested before committing to that solution.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Cons
- Vendor's Interest First
- Under Delivered
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
The best project management tool.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Pooja P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Simple Project Management Methodology
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira assists our developers in following the project approach, which is motivated by business objectives and customer perspective. Jira aids in real-time issue tracking so that a group of developers may work on problems separately and collaboratively. Jira's customizable dashboards are a great feature that makes it easy to understand data quickly. appropriate for managerial choices.
What is your favorite aspect of this product?
In my previous two organizations, where it is used for project delivery and implementation, I have been utilizing Jira. One unique aspect of Jira is the seamless tracking of every sprint.
What do you dislike most about this product?
Only a GUI-level feature can be improved after Jira's organization-level implementation is finished. However, a few examples are listed below: 1. It isn't easy to set up and takes time to implement. 2. Learning curve for resources: Coworkers need time to get acquainted with Jira.
What recommendations would you give to someone considering this product?
The most helpful feature of Jira issues tracking, which allows any user (from the project) to view the history of the problems across time if numerous teams are working on them in different phases. Additionally, developers can write comments on the progress they made on an issue ticket, which is being forwarded to the next phase in real time.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
