What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Shirley A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
All-in-one issue tracking every business needs.
Likeliness to Recommend
What differentiates Jira from other similar products?
The ability to work with both internal and external parties is the most significant advantage. We collaborate with several internal teams as well as multiple vendors, and we frequently work on the same boards/projects. Having input in all areas has therefore been a major and vital advantage. We used to have to personally assign or notify team members in order to allocate tasks and issues. When a new project arrives, we must build a plan for it, then divide it into little individual tasks and allocate them to each team member. So it's really simple for us to keep track of all the jobs and subtasks for the entire crew.
What is your favorite aspect of this product?
I enjoy how we can divide the workload on our numerous tickets amongst teams and corporations. I'm on numerous boards and have my hands in multiple projects at the same time, so switching between them is simple. I enjoy how easy it is to post information while on the road. I also appreciate the Confluence connection. User-friendliness, cross-platform compatibility, one-click job assignment and tracking, sophisticated filter options, mobile app, user-friendly UI, problem, bug, and task tracking all in one location.
What do you dislike most about this product?
There is no dark mode, file upload size is restricted, interaction with other applications is difficult, you must browse through many choices to discover something, it is a bit hard for newcomers, there is no chat function, and it is also a little pricey for budding enterprises.
What recommendations would you give to someone considering this product?
Atlassian's JIRA can cover all the basics if you want a totally sophisticated project management software. This is the solution for you if you need to monitor issues, work on small to big size projects in an agile setting, and engage with internal and external users and organizations. You may have difficulties during the first 2-5 days of setup and comprehension, but things will get lot easier and more versatile after that.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ruhi S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
an effective project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Organizing and effectively managing the Tickets I need to test. Efficiency and the capacity to manage tickets across many projects have been the key advantages.
What is your favorite aspect of this product?
I use Jira Tickets and the Kanban board every day to manage my job because they offer a fantastic UI and UX. I truly enjoy using JIRA for project management and test management as a Jira user.
What do you dislike most about this product?
Jira can be challenging to switch between user interface versions, particularly when accessing email update URLs in the more recent versions. For this reason, I wouldn't say I like Jira. Jira is also quick, but it's not very user-friendly, and setting up criteria can take a while. I would want to see improvement in the availability of examples as templates for standard-format publications.
What recommendations would you give to someone considering this product?
Understanding how much time the team or an individual is spending on particular tasks is made easier by time tracking. Managing technology projects, delegating responsibilities, and monitoring progress.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Outstanding Issue Tracking Tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service