What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Carlos David M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Great tool but quite big learning curve
Likeliness to Recommend
What differentiates Jira from other similar products?
Once the long implementation is over we consider Jira one of the best tools in the market and has helped expedite our process, make better projections and provide better estimations on tasks. Unlike other tools in the market, Jira can in fact help management and team members pull in the same direction in a fast organized way,
What is your favorite aspect of this product?
Their UI/UX experience for the web version of the product really makes a difference from other products in the market.
What do you dislike most about this product?
Initial implementation takes too much time and workflow setup and automation get a bit tricky at first. Also, their mobile app still has a lot of room for improvement on small things such as providing enough ticket information, if you have added custom sidebars to your web-app ticket layouts they won't all show up when you check on your mobile app.
What recommendations would you give to someone considering this product?
If you are looking for a tool to manage a medium to large business Jira is the tool for you. However, if you are looking for a tool to manage a small team <10 team members I don't think the initial implementation is worth it.
Pros
- Trustworthy
- Respectful
- Fair
- Appreciates Incumbent Status
Aman K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Great Product !
Likeliness to Recommend
What differentiates Jira from other similar products?
Compared to other products of a similar kind, it is considerably more customizable. Additionally, an email ticket is immediately generated when a task is added.
What is your favorite aspect of this product?
1.) Best Product for Product Managing. 2.) We can check the live reports and time usage. 3.) It's extremely easy to assign the task to the team member and establish the deadline. 4.) Once task is assigned the JIRA ticket is automatically sent to the member of team who got assigned the task.
What do you dislike most about this product?
1.) One has to increase the UI design. 2.) Search can become better. 3.)The pricing was not very much flexible , for smaller projects it is not recommendable.
What recommendations would you give to someone considering this product?
Although the initial setup to utilise it would be frantic, once completed, it is quite simple to use. So be patient. and also For the non technical persons It'll be take time to learn how to use it.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation
Mohamed E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Best Engineering, Product &Project Mangement tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira extremely perfect rather than other products as it allows for seamless saving of information and that's a pretty good feature the user interface is very useful and is very easy to navigate through the tool across various screens. The ability to have multiple dashboards which can be easily created as per what the project needs and can be shared easily with all team members for improving collaboration and communication with the team.
What is your favorite aspect of this product?
The best feature in Jira is the workflow management tool that allows you to optimize work times with a perfect time management for all tasks and makes projects delivered at time and more generally "who does what" on each single activity. plus, the mobile access feature which allow all team members to access Jira anywhere to see the new updates
What do you dislike most about this product?
i am using Jira on a daily basis and i had never noticed any technical problem
What recommendations would you give to someone considering this product?
The best product which allows your team to work together on tasks by planning and tracking their progress on time and it's easy to customize and integrates with many of the apps that you can use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing