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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Brigitta Von G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Jira is second to no project management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The collaboration with the team and therefore the configuration choices which give tracking to your issue give me the best view for bug determination kanban board, scrum board, and agile board all these give additional flexibility in monitoring the progress towards the project management. Jira issues are created daily and discussed the same. I like the choices they offer like resolve, wait for someone, create sub-tasks, and time estimation; all this provides clarity on your work for team members.

What is your favorite aspect of this product?

Jira is the software system that I have used the longest because it’s allowed me to possess advanced practicality and extremely configurable content by providing services in task and project management and thanks to this we have been market leaders for a long time. It’s a pretty smart design with a control panel and task tracking that allows an almost excellent collaboration with any internal work team. With Jira, I have full management of the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track assigned tasks, and comment on issues.

What do you dislike most about this product?

I would just like the information obtained from alternative contributors to be additional specific before downloading, with a label that informs us if that is the data we are requiring. Some options are costlier to pay for, so the total price of the service is high, however, I agree with many that every paid feature is worth it.

What recommendations would you give to someone considering this product?

Jira is a powerful project management tool, that supports all sorts of issues. Presently, most of all corporations are using Jira for project management. Using Jira we can track what features are currently implemented within the company, additionally, the leader or manager who is leading the project assigns the task to the developer, and the developer can track that. issues. The most effective factor is, that I can integrate Jira with GitLab. Another vital fact is, that all of our projects follow agile methodology and in that case, JIRA helps us foremost to manage sprint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Cons

  • Less Fair

Sahil S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A very effective project management software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It provides a wide variety of features which other tools don't provide like I have used wrike and I seriously don't like the UI or how that software manages projects and tasks. Jira is very well organised.

What is your favorite aspect of this product?

The favourite aspect of this software is the software itself. It saves a lot of time and makes it very easy to manage all the tasks.

What do you dislike most about this product?

The customisations in the software are a bit complex and also on the reporting side it creates a bit of pain for the user.

What recommendations would you give to someone considering this product?

I would recommend this software to anyone looking for a project and task management software which can save there time and energy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manav G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

One in All Tracking Tool!!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Easy to Track the bugs ,tasks, tickets, Epics and Stories and also help is faster development.

What is your favorite aspect of this product?

Best Tracking tool for Agile team. Jira allow all kind of attachments such as videos, images and links etc. Tracking of everyday task is very easy. Templates for creating bug report are very well defined.

What do you dislike most about this product?

Initial setup is bit difficult. we cannot avoid duplicity of task.

What recommendations would you give to someone considering this product?

Go for it without giving a single thought if you are looking for management tool.

Pros

  • Caring
  • Saves Time
  • Continually Improving Product
  • Reliable

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