What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Supriya S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Great project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is an agile software and is highly popular due to its issue tracking ability- high/medium/low and well-managed workflow mapping.
What is your favorite aspect of this product?
It helps in planning, assigning, tracking, reporting, and managing every small or big work under one roof
What do you dislike most about this product?
It is a bit complex in its initial setup
What recommendations would you give to someone considering this product?
Quite a good choice for startups and small teams who are looking to optimise their business activities and goals.
Pros
- Efficient Service
- Caring
- Saves Time
- Respectful
Amiya D.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Best tool for project management & issue tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is fantastic since it allows us to visualize the extent of significant features and products launched across teams. It enables us to maintain consistent communication and scope alignment. It is a great issue tracking software, which tracks the progress and resolution of the issues. It gives multiple tools for task management such as burn-up charts and sprint reports.
What is your favorite aspect of this product?
It is extensively used for budgeting like pending, executing, expired, and closed. Another benefit of Jira is its accessibility to mobile apps and tablets which is easier when we are away and still connected to our team.
What do you dislike most about this product?
Jira requires a lot of learning in order to most effectively use Jira. There are a lot of bells and whistles in Jira. Jira has no ability to type in format content in each epic or individual story. The reports produced or not reusable. Management of Jira software is very difficult at times.
What recommendations would you give to someone considering this product?
I would highly recommend it because it is a good issue-tracking tool with all features defined clearly. It also helps us to manage daily activities with better view ability. We can track all items individually and are separated using dashboards.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful
Paolo S.
- Role: C-Level
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2022
it's an essential tool for any sw dev company
Likeliness to Recommend
What differentiates Jira from other similar products?
Incredibly flexible
What is your favorite aspect of this product?
sharing task among the organization
What do you dislike most about this product?
hard to use
What recommendations would you give to someone considering this product?
training before adoption
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Cons
- Vendor Friendly Policies
