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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

victoria G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for medium to large organisations!

Likeliness to Recommend

6 /10

What differentiates Jira from other similar products?

Well know, and industry standard.

What is your favorite aspect of this product?

Great ticket management, and ease of reporting.

What do you dislike most about this product?

Very over complicated.

What recommendations would you give to someone considering this product?

Make sure your projects are complex enough to require it.

Pros

  • Reliable
  • Inspires Innovation
  • Security Protects
  • Continually Improving Product

Rabiul A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ynm S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing tool for project management.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

User friendly. Easy availability of tutorials.

What is your favorite aspect of this product?

It helps a lot in task management and communication within organisation.

What do you dislike most about this product?

Sometimes its slow.

What recommendations would you give to someone considering this product?

Initially it might look tedious to setup and create templates flr project management but its worth it.

Pros

  • Security Protects
  • Generous Negotitation
  • Trustworthy
  • Unique Features

Cons

  • Less Effective Service
  • Less Inspiring
  • Less Caring

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