What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
victoria G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Great for medium to large organisations!
Likeliness to Recommend
What differentiates Jira from other similar products?
Well know, and industry standard.
What is your favorite aspect of this product?
Great ticket management, and ease of reporting.
What do you dislike most about this product?
Very over complicated.
What recommendations would you give to someone considering this product?
Make sure your projects are complex enough to require it.
Pros
- Reliable
- Inspires Innovation
- Security Protects
- Continually Improving Product
Rabiul A.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ynm S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing tool for project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
User friendly. Easy availability of tutorials.
What is your favorite aspect of this product?
It helps a lot in task management and communication within organisation.
What do you dislike most about this product?
Sometimes its slow.
What recommendations would you give to someone considering this product?
Initially it might look tedious to setup and create templates flr project management but its worth it.
Pros
- Security Protects
- Generous Negotitation
- Trustworthy
- Unique Features
Cons
- Less Effective Service
- Less Inspiring
- Less Caring