What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Application Lifecycle Management
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Product Management
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Jira Reviews
Paulius V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Jira from other similar products?
UX/UI capabilities
What is your favorite aspect of this product?
Easy to use, intuitive
What do you dislike most about this product?
COsts and technical limitations
What recommendations would you give to someone considering this product?
Try to use it
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Cons
- Less Inspiring
- Less Generous
- Vendor Friendly Policies
Ronald v.
- Role: Consultant
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2021
Fantastic product must have for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
The size of possibilities within Jira is great. You can create linked tickets, create epic, create workflows for those tickets, all with their a very well thought out user system where some users can do different actions than others.
What is your favorite aspect of this product?
My favourite aspect is the way you can customize Jira. We work a lot with Jira Dashboards, which track a ticket based on various statuses. Per project, you can design this dashboard to have other statuses. This means that you can use Jira for almost all IT projects since you can create a dashboard that fits perfectly.
What do you dislike most about this product?
The creation of new tickets can be a bit cumbersome. This proces could be designed more intuitive through a series of pages instead of one page that is so large it is quite scary.
What recommendations would you give to someone considering this product?
I would 100% recommed Jira since it is the market leader. Jira can be implemented to be used with almost every IT project so it should also fit your project.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Mahesh D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Best tool for Agile development projects
Likeliness to Recommend
What differentiates Jira from other similar products?
It's best for Agile development projects Even though it's a bug tracking tool, it helps derive the functionality of a product
What is your favorite aspect of this product?
Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.
What do you dislike most about this product?
Nothing to say dislike, it's slowness sometimes irritates user Pricing of professional version
What recommendations would you give to someone considering this product?
Jira was more cost effective and fitted our needs better. It better integrated with other Atlassian products that we planned to buy. Jira certainly is the most proven modern Project Tracking software out there.
Pros
- Client's Interest First
- Over Delivered
- Helps Innovate
- Reliable
