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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Reporting

84

Document Management

83

Hierarchical Task Management

83

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

79

Vendor Support

77

Jira Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Excellent tool for product/project/task management

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Chris I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Jira from other similar products?

Amount of integrations and size, Jira is the industry leader.

What is your favorite aspect of this product?

It always works

What do you dislike most about this product?

It can be overly complicated

What recommendations would you give to someone considering this product?

Look for alternative cheaper options first.

Pros

  • Reliable
  • Efficient Service
  • Trustworthy
  • Continually Improving Product

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Less Inspiring

Sarah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Jira makes remote work easy to coordinate.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira makes remote work easy to coordinate and to manage projects. It has set of features that are powerful and helps us complete projects with utmost accuracy. It is customizable to meet all the needs of our organization. With robust automation tools, we are able to save time and speed up the delivery of projects. Also, the planning features have enabled our team to choose the one that fits them and love the flexibility. Another thing it's the visibility it brings across projects and teams, which makes it our major project management, and we are not planning to switch anytime soon.

What is your favorite aspect of this product?

Since we have teams distributed across different locations, Jira come in handy to support our project management. With a streamlined workflow of projects, we are able to keep our work organized. It has helped us improve communication among teams and bring transparency to ensure everyone is on the same page. Creating tasks, assigning tasks, set prioritizes and track projects in one single platform is easy, driving us to productivity and deliver projects in a timely manner.

What do you dislike most about this product?

Occasion duplication of data in the system can be frustrating to users.

What recommendations would you give to someone considering this product?

I recommend organization that want to stay organized and increase their project baseline to use Jira. It is the best project management tool with powerful features to ensure your team stay productive and communicate efficiently. It also fits well in organization with different kind of tasks which are many and requires to maintain a stable workflow to ensure punctual delivery of projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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