What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Fernanda M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Mar 2022
Great tool for agile project management
Likeliness to Recommend
What differentiates Jira from other similar products?
The main difference is that the tool is configurable with high quality. Allows you to plan the entire project, is able to customize the workflow and customize it for approval. Other important points are knowledge management and traceability of actions already carried out in the project.
What is your favorite aspect of this product?
JIRA allows work groups to have a complete view and understanding of tasks, deadlines and responsibilities. In remote work environments, it is possible to monitor the actions taken. I find this software very useful and customizable. It has many functions that facilitate and optimize work and allow you to organize, plan and meet goals. Facilitates teamwork. It seeks to be simple and effective; Allows you to track activities that must be completed and notifications of changes to any action.
What do you dislike most about this product?
JIRA has a high learning curve. Need to optimize usability and better document how to use some features. The initial settings have a lot of functionality that could be a little more optimized or allow for more automatic choices.
What recommendations would you give to someone considering this product?
Overall, it's very nice to be able to follow the entire workflow, it has many configuration possibilities. It is very good for planning the project. It has many features but needs to evolve in usability. An important feature is the GitHub integration. Documentation also needs improvement. Prices are good, especially when compared to other tools on the market with the same features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ann M. F.
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Used exclusively by our overseas teams
Likeliness to Recommend
What differentiates Jira from other similar products?
Our overseas and contractor teams for IT projects use JIRA exclusively. Anyone who is Agile certified will know and prefer this product as they are accustomed to the format and process.
What is your favorite aspect of this product?
Easy to learn and update, as well as monitor progress.
What do you dislike most about this product?
Can be challenging to find support if there is something you or your team aren't familiar with
What recommendations would you give to someone considering this product?
JIRA Is the gold standard for IT teams who are Agile or Six Sigma certified.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Lots of features but no ease of use
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Wastes Time
