What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
View Jira in this category (opens in a new tab)
Jira Reviews
Dennis W.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Jira makes our projects easily manageable.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Kanban boards. This is a crucial part of our product development framework. It basically helps us be as efficient as possible throughout the lifeline of a project, limit work in progress and ensure transparency across all stakeholders in a project.
What is your favorite aspect of this product?
A key component of Jira is communication. Jira ensures all stakeholders involved in a project, are able to maintain tight collaboration and communication, directed towards meeting common milestones, regardless of the individual location of every stakeholder.
What do you dislike most about this product?
Jira lacks a sense of standardisation . As an example, the way Jira was used at my previous workplace is different from how we use it in my current organisation. Thus, I basically had to learn a whole new set of best practices and methods at my current organisation.
What recommendations would you give to someone considering this product?
It is a reliable project management tool for managing agile projects, for teams who work asynchronously.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashlee B.
- Role: C-Level
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Easy to use for an end user
Likeliness to Recommend
What differentiates Jira from other similar products?
It's more of a detailed product that elaborates the workflow and allows better communication between teams with stage updates that get emailed
What is your favorite aspect of this product?
The workflow process was my favorite, step by step is always a key helper
What do you dislike most about this product?
nothing at the time
What recommendations would you give to someone considering this product?
none at this time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexis S.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Right tool for software project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Vast integrations and features. Jira integrates with vital tools on our development workflow such as Slack and Github. Also, it provides me with features and capabilities , unmatched by any substitute project management platform I know.
What is your favorite aspect of this product?
This must be Jiras Kanban boards. They are a key aspect of our project management workflow, as they provide every project stakeholder with an eagle-eye view of all aspects of a project , thereby making it easy to monitor workflows, identify bottlenecks, and promote project activity transparency across stakeholders.
What do you dislike most about this product?
Notifications needs to be better for sure. For example, Jira does not provide notifications if changes are made to my open tickets, by another stakeholder.
What recommendations would you give to someone considering this product?
Project management is a must for any software team or coy. For me, no other tool does a better job than Jira.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
