What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Excellent customer support and easy UI
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Petar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Ones the industry leader, now doesn't innovate
Likeliness to Recommend
What differentiates Jira from other similar products?
Most popular too, pretty much everybody has had experience with it. A lot of features. Very configurable workflows and task properties, but also can be quite confusing to do it.
What is your favorite aspect of this product?
I can configure it, the way I want to. Mostly.
What do you dislike most about this product?
Recent "innovation" has been all around new UI/UX, and every iteration has been worse than the previous one, The tool needs to catch up to modern workflow and ALM tools.
What recommendations would you give to someone considering this product?
Good for enterprise projects, for smaller ones, probably one of the modern tools would be a better fit.
Pros
- Security Protects
- Trustworthy
- Saves Time
- Respectful
Cons
- Slower Product Innovation
- Less Effective Service
- Inhibits Innovation
Martha P.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2022
Optimizes business management of projects and task
Likeliness to Recommend
What differentiates Jira from other similar products?
This platform has a set of complete tools that provides optimal features for planning, task and project management, to ensure compliance with the goals set. It facilitates the synchronization of the work teams with the proposed strategies, with well-defined roadmaps. It allows the teams to visualize data in real time to verify that everything planned is fully complied with. It makes it possible for teams to have better coordination and offers the opportunity to increase the productivity of the company.
What is your favorite aspect of this product?
Jira has an easy-to-use user interface and extensive tracking capabilities that allow you to successfully meet your goals. It offers real-time reports with data that help organize and verify the correct completion of tasks. Supports automatic prioritization of work, creating greater fluidity in tackling tasks. It has the option to view and manage obstacles quickly and in real time. It's easy to add particular tasks to each milestone and the time management features are great.
What do you dislike most about this product?
You need to have your own tool for direct messages between team members. You need to incorporate customization features.
What recommendations would you give to someone considering this product?
I recommend the implementation of Jira for its extensive ability to develop strategic, agile and dynamic planning, with the participation of team members.
Pros
- Reliable
- Caring
- Respectful
- Fair
