What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
View Jira in this category (opens in a new tab)
Jira Reviews
Silas S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Effortless management of projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira mainly focuses on Agile project management, providing features that are geared towards Scrum and Kanban methodologies. It has great value for money and is better than other alternatives we have considered. It offers great reports that provide businesses with insights to make data-driven based decisions. It is also highly customizable to fit any of our requirements. In addition, the support team is excellent and always available on a 24/7 basis. It is also affordable for any sized company.
What is your favorite aspect of this product?
Jira helps us to assign tasks, track and manage tasks in an easy way. Teams can collaborate seamlessly and offer feedback as well. Managing approval for requests about due dates and the progress of projects is also effortless. Overall it is easy to use and little training is required. The client and technical support team are responsive and offer great services. The detailed reports we receive have brought tremendous changes in how we make decisions and now we focus more on the data we receive than making assumptions.
What do you dislike most about this product?
It isn’t built to manage a project, as a whole. It gets quite difficult to manage projects without the tools you need, and the project suffers as a result.
What recommendations would you give to someone considering this product?
Jira is ideal for organizations handling large projects as it enables collaboration and proper tracking of projects to completion. Regardless of the team size, Jira can easily accommodate any project.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Md Mamunur Rashid M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Fantastic tool ever and ease to use.
Likeliness to Recommend
What differentiates Jira from other similar products?
Fantastic unique feature and easy interface.
What is your favorite aspect of this product?
I like that it is exceptionally simple to involve Jira as you simply needs to observe proper group and open a ticket and it gets relegated rapidly so detailing happens effectively and we can sort out a responses and addressing, quicker.
What do you dislike most about this product?
At the point when I raise tickets, I get Emails assuming anybody is alloted or is composed something, however it very well may be worked on such that you additionally get advises when there isn't any update for a long time. For example for seven days.
What recommendations would you give to someone considering this product?
I prescribe you to follow up tickets which you have open since it is preposterous to expect to get tells about not refreshing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2022
Powerful Agile Tool
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
