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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Shashanka B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Tool For Project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira has a lot of amazing features and it is built very intuitively. Features are released very soon and they do listen to the customer pain points and get them resolved. Support is amazing. These are present in other products as well, but perfection is what Jira is.

What is your favorite aspect of this product?

Creating Storyboards, Managing backlogs, Drag and Drop features, Adding watch items, there are plenty of features that we love to use in Jira. And yes it doesn't require much training and we can easily become a Pro user of Jira within a very short period.

What do you dislike most about this product?

The mobile application can be improved. Rarely do we see a lag in loading Jira items and this requires reindexing of data. But other than minimal issues, this is one perfect tool for any project management.

What recommendations would you give to someone considering this product?

Efficient management of resources is key to any successful product and this can be achieved easily with Jira as it has all the features which you could really think of. Reporting, Expense, and many more features will keep you on track with your vision. Yes, Jira is the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Angelina T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazing project and product management platform

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has great tools that manage project, product and application cycle management which are very productive.

What is your favorite aspect of this product?

It has enhance teamwork and organized workflow across our company. Our teams work together in collaboration to work on project and get effective results. Jira offers better infrastructure for brand manufacturing and marketing to boost business growth and increase sales and profit gains.

What do you dislike most about this product?

Nothing I have disliked from the operation of Jira.

What recommendations would you give to someone considering this product?

Jira is productive and powerful project and product management product that I totally recommend to any organization.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Saves Time

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Best product development with Jira

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira Software is used to help Project Managers map out, prioritize, and delegate tasks to teams so that they can flexibly plan their work in ways that are most convenient to them by use of its Kanban, Scrum and Scrumban methodologies. It features a searchable hub of information where users get an overhead view of the company's operational performance. It stores project data when projects are completed for later access.

What is your favorite aspect of this product?

It integrates with all of its projects, like Bitbucket It has dedicated client apps for iOS, and Mac Ridiculous amount of customization and integrations

What do you dislike most about this product?

Features that are "on" by default are overwhelming to users new to Jira Image embedding in tickets via url doesn't work, we always have to upload them Moving lots of cards quickly glitches boards out, you have to do it slowly otherwise when you move a card, it might not actually move

What recommendations would you give to someone considering this product?

It is great to manage a software center or big development teams. It includes all options that are usually needed to manage the product development cycle and it has many customization/configuration options that allow it to adapt to your organization's processes. It is a little too complex for small teams and the effort to customize it may be too much compared with other less complete but still acceptable solutions.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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