What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Shashanka B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best Tool For Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has a lot of amazing features and it is built very intuitively. Features are released very soon and they do listen to the customer pain points and get them resolved. Support is amazing. These are present in other products as well, but perfection is what Jira is.
What is your favorite aspect of this product?
Creating Storyboards, Managing backlogs, Drag and Drop features, Adding watch items, there are plenty of features that we love to use in Jira. And yes it doesn't require much training and we can easily become a Pro user of Jira within a very short period.
What do you dislike most about this product?
The mobile application can be improved. Rarely do we see a lag in loading Jira items and this requires reindexing of data. But other than minimal issues, this is one perfect tool for any project management.
What recommendations would you give to someone considering this product?
Efficient management of resources is key to any successful product and this can be achieved easily with Jira as it has all the features which you could really think of. Reporting, Expense, and many more features will keep you on track with your vision. Yes, Jira is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Angelina T.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Sep 2021
Amazing project and product management platform
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has great tools that manage project, product and application cycle management which are very productive.
What is your favorite aspect of this product?
It has enhance teamwork and organized workflow across our company. Our teams work together in collaboration to work on project and get effective results. Jira offers better infrastructure for brand manufacturing and marketing to boost business growth and increase sales and profit gains.
What do you dislike most about this product?
Nothing I have disliked from the operation of Jira.
What recommendations would you give to someone considering this product?
Jira is productive and powerful project and product management product that I totally recommend to any organization.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Saves Time
Rohan B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Best product development with Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software is used to help Project Managers map out, prioritize, and delegate tasks to teams so that they can flexibly plan their work in ways that are most convenient to them by use of its Kanban, Scrum and Scrumban methodologies. It features a searchable hub of information where users get an overhead view of the company's operational performance. It stores project data when projects are completed for later access.
What is your favorite aspect of this product?
It integrates with all of its projects, like Bitbucket It has dedicated client apps for iOS, and Mac Ridiculous amount of customization and integrations
What do you dislike most about this product?
Features that are "on" by default are overwhelming to users new to Jira Image embedding in tickets via url doesn't work, we always have to upload them Moving lots of cards quickly glitches boards out, you have to do it slowly otherwise when you move a card, it might not actually move
What recommendations would you give to someone considering this product?
It is great to manage a software center or big development teams. It includes all options that are usually needed to manage the product development cycle and it has many customization/configuration options that allow it to adapt to your organization's processes. It is a little too complex for small teams and the effort to customize it may be too much compared with other less complete but still acceptable solutions.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy