What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
View Jira in this category (opens in a new tab)
Jira Reviews
Mahesh D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Best tool for Agile development projects
Likeliness to Recommend
What differentiates Jira from other similar products?
It's best for Agile development projects Even though it's a bug tracking tool, it helps derive the functionality of a product
What is your favorite aspect of this product?
Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.
What do you dislike most about this product?
Nothing to say dislike, it's slowness sometimes irritates user Pricing of professional version
What recommendations would you give to someone considering this product?
Jira was more cost effective and fitted our needs better. It better integrated with other Atlassian products that we planned to buy. Jira certainly is the most proven modern Project Tracking software out there.
Pros
- Client's Interest First
- Over Delivered
- Helps Innovate
- Reliable
Miguel H.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
Jira excellent management service
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers a whole suite to carry out the development of your product, very easy to use and also with full interaction with the Atlassian suite
What is your favorite aspect of this product?
Ease of use is my favorite aspect of Jira
What do you dislike most about this product?
User authentication can be annoying at certain points
What recommendations would you give to someone considering this product?
I recommend anyone who needs to use Jira to evaluate the available licenses well because you can fall short on specs and features
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
PIYUSH A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Oct 2021
Evergreen product for task and project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
-The main difference is that in this product all modules/features like functions, products, support,task,management work reports, and more are available so no need to buy any other software hence we can say "All in one".
What is your favorite aspect of this product?
- we can easily customize the dashboard as per our convenient. - User friendly UI and easily communicate. - We can set priority tasks and estimate delivery dates . - Drag and drop feature is awesome. - excellent feature like bug raising, task management, workflow , create ticket for bug , work report ,project management.
What do you dislike most about this product?
- Honestly, they need to improve the performance to open the page as the page is taking more time to load.
What recommendations would you give to someone considering this product?
-I am highly recommendations to everyone to use this software once. - Best product for software sector.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Over Delivered
Cons
- Charges for Enhancements
