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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Rahul Kumar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Ease of use and direct query language for filter and selection (developer friendly).

What is your favorite aspect of this product?

Developer friendly filter, sorting and selection

What do you dislike most about this product?

Inbuild feature of keyboard use (as per windows) doesn't work properly.

What recommendations would you give to someone considering this product?

Best in market! Go for it

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Caring

Donald T.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great functionality and user friendly

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is the best project management software for agile teams and software developers. This agile solution makes it easy for team members and project managers to adjust throughout the complete project life cycle.

What is your favorite aspect of this product?

Manage projects using agile including a backlog.

What do you dislike most about this product?

Management of the software is very difficult at times, although it has improved.

What recommendations would you give to someone considering this product?

Jira provides the advanced feature set that most software teams desire along with additional tools that we benefit from

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jasveen K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazing product with great features

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It has all the required features under one umbrella. It also is very convenient to integrate with other products

What is your favorite aspect of this product?

Flexibility and ease of integration with other products

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

It is a great product for ALM or Project Management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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