What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Ahmed A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2021
A delight to use, suitable for large teams
Likeliness to Recommend
What differentiates Jira from other similar products?
EXCELLENT UI and UX, this clearly separates Jira from other tools that do the same thing.
What is your favorite aspect of this product?
The user interface and user experience
What do you dislike most about this product?
Maybe the pricing, it would be great if small teams with limited budget can use Jira as well.
What recommendations would you give to someone considering this product?
I would recommend it over any other product, no contest.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Vendor's Interest First
Benoît D.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
A must have for collaboration across various teams
Likeliness to Recommend
What differentiates Jira from other similar products?
To be totally honest I haven't used a lot of similar software in the past. I guess we could compare it to Basecamp or Lighthouse. Those software have some of the features that Jira has, however Jira is much more powerful, has more features and it is highly customizable. The one thing where Jira could improve and where competition is better is the user interface.
What is your favorite aspect of this product?
The fact that it can be customized to every team's needs.
What do you dislike most about this product?
The user interface. It could seriously be improved.
What recommendations would you give to someone considering this product?
Read online about it and check some screenshots. Speak with people who use the application on a daily basis.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
A cornerstone for program management
Likeliness to Recommend
What differentiates Jira from other similar products?
Its ease of use, by far. I've been doing PM for a few years and I was more of an excel guy. You know the drill, you start doing a GANTT chart in Excel and then you believe you can rule the world. Anyway, I moved through different solutions and when I first started using Jira it was a bit daunting. It seemed too complex and I instinctively went back to a "I can do this in Excel for sure" mindset, but I was proven wrong. There is no way you can get as much visibility on your projects and clarity on who's doing what as you can with Jira. If you're doing Agile, it is the go-to platform. It's basically built for running sprints!
What is your favorite aspect of this product?
How easy it is to assign tasks to team members. It's visual, it's simple, everyone gets it. There's no hiding your backlog anymore!
What do you dislike most about this product?
At first it can be a bit tough if you're not used to this kind of tools. Also, pricing could be cheaper.
What recommendations would you give to someone considering this product?
Definitely check it up. If you're into software development or use any agile methodology, this is a tool that will make your life easier. Program and project managers out there: test it out, I promise it won't disappoint.
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
