What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Rahul Kumar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
Ease of use and direct query language for filter and selection (developer friendly).
What is your favorite aspect of this product?
Developer friendly filter, sorting and selection
What do you dislike most about this product?
Inbuild feature of keyboard use (as per windows) doesn't work properly.
What recommendations would you give to someone considering this product?
Best in market! Go for it
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
Donald T.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
Great functionality and user friendly
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is the best project management software for agile teams and software developers. This agile solution makes it easy for team members and project managers to adjust throughout the complete project life cycle.
What is your favorite aspect of this product?
Manage projects using agile including a backlog.
What do you dislike most about this product?
Management of the software is very difficult at times, although it has improved.
What recommendations would you give to someone considering this product?
Jira provides the advanced feature set that most software teams desire along with additional tools that we benefit from
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jasveen K.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2021
Amazing product with great features
Likeliness to Recommend
What differentiates Jira from other similar products?
It has all the required features under one umbrella. It also is very convenient to integrate with other products
What is your favorite aspect of this product?
Flexibility and ease of integration with other products
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
It is a great product for ALM or Project Management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing