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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Nishant J.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use awesome tool for project

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

jira is very easy to use project management and tsting tool, its web base application so no need to install like ALM, also documentation and reporting is very easy and wonderful is jira

What is your favorite aspect of this product?

Test execution, bug creation and reporting

What do you dislike most about this product?

some time user interface its not like dashboard

What recommendations would you give to someone considering this product?

please work on you user interface, it should give view of the assigned work of the user

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Saves Time

Carlos Alberto P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Jira is great for project management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira not only allows you to assign tasks to the work team, but also allows you to keep track of the organization's portfolio of projects

What is your favorite aspect of this product?

How easy it is for users and how practical it is to carry the project portfolio

What do you dislike most about this product?

The only thing I don't like is that many times Jira updates and some parameters change, which can make the process of finding out what change and how it should be used now a bit slow.

What recommendations would you give to someone considering this product?

Do not hesitate, really Jira will help your entire team in the management that they are doing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best reporting and friendly tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

We can easily report bugs with many fields shared, easily make prioritization, we can track status of tasks, can take survey.

What is your favorite aspect of this product?

We can create epics for our task and report that easily, bases on project we can keep on track.

What do you dislike most about this product?

UI can be more good as I have worked on some other task management tool, rest is good.

What recommendations would you give to someone considering this product?

I will recommend Jira over other tracking and management tool, we can easily understand this tool and no need of specific training

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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