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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Reduction in management work hours

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

I believe it's essential to break down huge tasks into smaller ones. Tasks in JIRA make it easy for teams to discuss what they need to accomplish to conclude a project. It's also important to address job management, which I believe is crucial for project design When the degree of detail is great. JIRA's Kanban and other features make it easier to understand the status of projects, which I believe has led to a reduction in management work hours.

What is your favorite aspect of this product?

You should use this if you're working on a group project. So, it's easy to request jobs and check progress with the internal chat. The number of transactions would increase dramatically, and it will be difficult to trace down where they went in such a scenario. When you use JIRA, you may communicate task-by-task so that you can go back and review it afterwards. Creating JIRA will not only help you plan your project, but it will also reveal the tasks you need to do. As a frequent user of the Kanban board, knowing that task phase management can be done efficiently using the Kanban board is useful.

What do you dislike most about this product?

As a result of this, I'd want to incorporate features such as task management that competing systems such as Backlog provide.

What recommendations would you give to someone considering this product?

It's straightforward and easy to use, and has all the features needed for agile development. In addition to adding tasks to the backlog, setting narrative points in quotations and adding them to sprints, etc. Agile task management is made easier with features like velocity checks and WIP limitations. In order to speed up development, we completed task management in agile development in a single location in order to streamline the process. Jira was meant to speed task management and very minimum initial settings are required, thus it was possible to focus on development straight away because setting up projects takes time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ritesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Solid toll for task management

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The best thing about Jira is that it made life simpler for professionals to work on tasks. It has an excellent user interface where we can start a sprint and end it. We can do estimation we can put story points.

What is your favorite aspect of this product?

Jira's user interface and feature make it easy to use and easy to customize. Great reports and great insight for past and completed projects. Jira is accessible from anywhere, like mobile devices and any browser, with ease. Highly customizable according to project needs and supports agile methodologies. Features like clone tasks and drag and drop tasks make it very easy to use.

What do you dislike most about this product?

Having a good UI sometimes make the website load a lot slower, Sometimes selecting project , tasks, backlogs gets confusing, rest I have no issues,

What recommendations would you give to someone considering this product?

User Can easily report the bugs, create Epics its story and based on that he/she can report the bugs, track it, update it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Emin H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing software

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

It is the one that stands as unique with the features it offers, the range of features means that Jira involves much software. Backlog management and Roadmap creating are the features I enjoy most. Time tracking, reporting, and issue management are the features that make Jira different

What is your favorite aspect of this product?

Backlog management and Road map creating are the great parts of the software features

What do you dislike most about this product?

It is too complex, it is too hard to find the places of the features which are essential for workflow. It needs to be more user-friendly.

What recommendations would you give to someone considering this product?

Consider that Jira is effective for software development and if your profile fits in this direction, you can chooses Jira as the best in the marketplace

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Helps Innovate

Cons

  • Security Frustrates

Most Popular Jira Comparisons

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