What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Albert F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Jira enables teams to move work from anywhere.
Likeliness to Recommend
What differentiates Jira from other similar products?
We consider Jira being the best project manager because it can be integrated with our existing tools, customize workflows to suit our teams, its functionality can be improved with add-ons and plugins, robust reporting system, and has a reliable bug tracking system. Also, it has great support and maintain system on behalf of users.
What is your favorite aspect of this product?
With a single view of dashboard that offers our teams one place for collaborating effectively and streamline our project workflow process without having to switch between applications. Also, the hierachal approach of organizing projects is the best feature so far. It has helped our project managers to assign tasks to teams and take the confusion out. They are able to set up strategies of achieving their goals, keeping teams on track and on top of their projects. It has eliminated our traditional way of handling projects and shifted to a more agile flow of managing projects, which has increased the flow of communication too.
What do you dislike most about this product?
With so many options of workflows systems to customize, new users have found the system complicated.
What recommendations would you give to someone considering this product?
I recommend Jira because with the tool you can work from anywhere, anytime from my device of my choice. I can track and manage projects even on the move. Jira gives full visibility of project status and gives Project Manager a chance to understand how projects are ongoing, which helps to bring all teams on the same page.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohammad A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Best tool for project mamagement
Likeliness to Recommend
What differentiates Jira from other similar products?
It is very user friendly and best tool for prpject management. It keeps tramsperancy between client and vendor
What is your favorite aspect of this product?
Issue triaging becomes easy and everyones work is visible
What do you dislike most about this product?
nothing as such
What recommendations would you give to someone considering this product?
must go for it
Pros
- Inspires Innovation
- Caring
- Respectful
- Appreciates Incumbent Status
Ethan G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
I recommend using Jira for group or team work.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides ease of use and deployment. Other similar products promise high and speedy performance but are not as perfect and great as Jira. In addition, their technical support is always available and responsive. When you compare prices with other products, Jira has more value. Also, our adoption rate was great and its set of powerful features enabled us to perform operations with ease. Jira has a modernized UI.
What is your favorite aspect of this product?
Managing different projects under one single platform makes Jira a powerful project management tool. It has given us a systematic sequence of managing tasks across different departments, enabling complete control of tasks. Nothing keeps clients happier than delivery of projects on time, and Jira empowers our staff members to do so. We have also saved time on project communication, being enhanced with Jira. Execution of delegation tasks is easy and fast.
What do you dislike most about this product?
Reporting tool is difficult to use. The search tool is also clunky to use.
What recommendations would you give to someone considering this product?
I recommend using Jira for group or team work, since it can handle any size of teams. It has powerful features and abilities that most users are familiar with. It has great collaboration tool and faster access to files when needed. Not only that, but it makes working on the same project easier than other platforms i have used before.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing