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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Gregory B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent tool for project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

This is a great tool with robust features to its users it is essential or rather contributes much in the project management varying from the initials to the end-users, for software development it happens to be a very useful and productive tool from development yo their release, it is possible to carry out test and track over the whole process that enables the developer to have the bold release of the product to their customers. With the boards, it is easy to do task management with high visibility upon every workpiece and time tracking and report obtaining help in have close monitoring over the production.

What is your favorite aspect of this product?

It increases the production rate. It is intuitive and user friendly, It has the best functionality. It allows collaboration. It is customizable. It is easy to use.

What do you dislike most about this product?

Nothing to dislike about it.

What recommendations would you give to someone considering this product?

This tool has met our requirements and gone an extra mile than we thought hence I recommend to everyone to give a try to this Software and it will not disappoint you ideas you will find it by yourself that it is a must-use the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Integrates with Trello perfectly

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It doesn't seem to always request password resets every 90 days unlike most IT platforms

What is your favorite aspect of this product?

The seamless account integration with our trello workflow management system

What do you dislike most about this product?

Nothing from the end-user trello side

What recommendations would you give to someone considering this product?

As part of the trello account security features, if you're looking for a seamless integration that doesn't effect login or account flow - this is perfect

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Jonathan T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great for organization

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

JIRA has an extremely intuitive interface and did not take as much time to learn how to operate.

What is your favorite aspect of this product?

It makes large projects seem a lot less daunting. It helps you see where you are at and break everything down into tasks, it helps a lot.

What do you dislike most about this product?

JIRA has a lot of great options for color coding that helps you to visualize your progress on projects.

What recommendations would you give to someone considering this product?

I would recommend spending the time to set it up just how you want it in the first place as once you are more established in the process, it is a lot harder to re-organize everything.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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