What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.8
View Jira in this category (opens in a new tab)
Jira Reviews
Ramya N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A project management assistant
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira helps create tasks and plan the work accordingly for teams to achieve the requirements set by the product owners. It helps to track resources and also gain insights into how the work is being handled in each sprint
What is your favorite aspect of this product?
Jira provides the option to generate reports for each sprint to identify parameters such as velocity or burn down rate and use it to improvise efficiency in the future
What do you dislike most about this product?
The mobile version lacks most of the core features and is better suited only to check the status of the tickets
What recommendations would you give to someone considering this product?
A great tool for project management and to monitor & drive the overall efficiency of the team
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Samuel J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Making task management easier
Likeliness to Recommend
What differentiates Jira from other similar products?
By allowing to create multiple boards of different type as per need, Jira has made it easier to manage the relevant tasks. Unalike other tools, it is well suited for both Agile and waterfall methodologies.
What is your favorite aspect of this product?
Ability to create sprints based on calendar dates from Confluence. Any ticket which does not have any sprints assigned can be listed in backlogs so that the tickets are not lost
What do you dislike most about this product?
Table formatting is not supported well and at times tables copied from other tools tend to break into normal text
What recommendations would you give to someone considering this product?
Jira has made the much easier to adhere to Agile practices and enable the team to work with better efficiency
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Perfectly packed product for any size company
Likeliness to Recommend
What differentiates Jira from other similar products?
The way we can record our task details ,requirements, project related information , story tickets , create epics. We don't need great knowledge about product to start using it. We can simply jump off and start using it.
What is your favorite aspect of this product?
- Efficiency and ease it provides in creating a) Task tickets b) Posting defects (and variety of internal fields in has to offer ) c) Recording requirement related tickets d) story tickets e) Epic tickets f) for task management tickets g) product related tickets Another great feature it offers is kanban and scrum board, which is widely used in current market - We don't need great knowledge for using this product.
What do you dislike most about this product?
I have been using JIRA for close to 9 years, the UI has been the same much or less. JIRA has added different features to it but it should also enhance its UI and make it more attractive.
What recommendations would you give to someone considering this product?
You can adopt this product no matter what is the size of company . Because it has everything which a company needs to start its business and run in right direction.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing