What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Excellent tool for product/project/task management
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Chris I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Jira from other similar products?
Amount of integrations and size, Jira is the industry leader.
What is your favorite aspect of this product?
It always works
What do you dislike most about this product?
It can be overly complicated
What recommendations would you give to someone considering this product?
Look for alternative cheaper options first.
Pros
- Reliable
- Efficient Service
- Trustworthy
- Continually Improving Product
Cons
- Inhibits Innovation
- Less Effective Service
- Less Inspiring
Sarah T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Jira makes remote work easy to coordinate.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira makes remote work easy to coordinate and to manage projects. It has set of features that are powerful and helps us complete projects with utmost accuracy. It is customizable to meet all the needs of our organization. With robust automation tools, we are able to save time and speed up the delivery of projects. Also, the planning features have enabled our team to choose the one that fits them and love the flexibility. Another thing it's the visibility it brings across projects and teams, which makes it our major project management, and we are not planning to switch anytime soon.
What is your favorite aspect of this product?
Since we have teams distributed across different locations, Jira come in handy to support our project management. With a streamlined workflow of projects, we are able to keep our work organized. It has helped us improve communication among teams and bring transparency to ensure everyone is on the same page. Creating tasks, assigning tasks, set prioritizes and track projects in one single platform is easy, driving us to productivity and deliver projects in a timely manner.
What do you dislike most about this product?
Occasion duplication of data in the system can be frustrating to users.
What recommendations would you give to someone considering this product?
I recommend organization that want to stay organized and increase their project baseline to use Jira. It is the best project management tool with powerful features to ensure your team stay productive and communicate efficiently. It also fits well in organization with different kind of tasks which are many and requires to maintain a stable workflow to ensure punctual delivery of projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
