What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Chris H.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2021
Jira is the market leader for a reason
Likeliness to Recommend
What differentiates Jira from other similar products?
They clearly innovate and strive to maintain uptime
What is your favorite aspect of this product?
The cloud offering - much easier than maintaining your own on-prem variant
What do you dislike most about this product?
Innovation seems to lag at times, but they do a good job of delivering in big bunches. More incremental functionality would be nice, however.
What recommendations would you give to someone considering this product?
Try out a free demo and configure the product for your project needs
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Rene E.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
I like how it manages the SFLC
Likeliness to Recommend
What differentiates Jira from other similar products?
It offers great integration with GitHub and allow to track the releases of different artifacts/components which helps to establish milestones and plan new features
What is your favorite aspect of this product?
The integration it offers with other products like Github and Slack
What do you dislike most about this product?
It is hard to configure the first time, after having everything in place, it works great
What recommendations would you give to someone considering this product?
If your project is big, Jira is your tool. If your project is quite small, there are other tools that can work better for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aathithya .
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted May 2021
Easy, Simple to use, Bit complex features.
Likeliness to Recommend
What differentiates Jira from other similar products?
Good Knowledge base and support provided.
What is your favorite aspect of this product?
Complex features are provided in laymen's method.
What do you dislike most about this product?
Bit Over-priced and few features are complex to be found.
What recommendations would you give to someone considering this product?
Very helpful for starters or for basic purposes, for complex, it's a bit costly and features are to be explored more.
Pros
- Helps Innovate
- Enables Productivity
- Appreciates Incumbent Status
- Security Protects