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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Chris H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Jira is the market leader for a reason

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

They clearly innovate and strive to maintain uptime

What is your favorite aspect of this product?

The cloud offering - much easier than maintaining your own on-prem variant

What do you dislike most about this product?

Innovation seems to lag at times, but they do a good job of delivering in big bunches. More incremental functionality would be nice, however.

What recommendations would you give to someone considering this product?

Try out a free demo and configure the product for your project needs

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Rene E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

I like how it manages the SFLC

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It offers great integration with GitHub and allow to track the releases of different artifacts/components which helps to establish milestones and plan new features

What is your favorite aspect of this product?

The integration it offers with other products like Github and Slack

What do you dislike most about this product?

It is hard to configure the first time, after having everything in place, it works great

What recommendations would you give to someone considering this product?

If your project is big, Jira is your tool. If your project is quite small, there are other tools that can work better for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aathithya .

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy, Simple to use, Bit complex features.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Good Knowledge base and support provided.

What is your favorite aspect of this product?

Complex features are provided in laymen's method.

What do you dislike most about this product?

Bit Over-priced and few features are complex to be found.

What recommendations would you give to someone considering this product?

Very helpful for starters or for basic purposes, for complex, it's a bit costly and features are to be explored more.

Pros

  • Helps Innovate
  • Enables Productivity
  • Appreciates Incumbent Status
  • Security Protects

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