What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Saurabh N.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Vast features to pick & choose for best experience
Likeliness to Recommend
What differentiates Jira from other similar products?
Almost every need of software products management is touched upon by Jira. These breadth of features is what sets Jira apart from its competition.
What is your favorite aspect of this product?
Dashboard and visualization of various metrics that aid in quick decision making.
What do you dislike most about this product?
Sometimes having so many features to choose from and many metrics to monitor, takes away the agile-ness and can add to redundant housekeeping efforts of the teams involved.
What recommendations would you give to someone considering this product?
Jira should undoubtedly be the first choice for software lifecycle management at enterprise grade.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Krish M.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Great product for collaborating
Likeliness to Recommend
What differentiates Jira from other similar products?
The ability to quickly make a different workflow for various types of status and users. Well-integrated end-to-end suite of products that can be interlinked within the same ecosystem.
What is your favorite aspect of this product?
Helps phenomenally with bug tracking Great project management tool Helps a lot with running scrums Very effective with generating reports and such
What do you dislike most about this product?
Poor mobile experience UI is a bit cluttered and takes time to work on Poor integration
What recommendations would you give to someone considering this product?
A very effective tool to use for Scrum Management, it has some limitations when accessed on mobile device. Make sure you do a trial first before going ahead with the subscription.
Pros
- Performance Enhancing
- Transparent
- Reliable
- Trustworthy
Cons
- Less Efficient Service
- Less Effective Service
- Inhibits Innovation
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2021
Fantastic product for Bug Tracking and Delivery
Likeliness to Recommend
Pros
- Unique Features
- Effective Service
- Client Friendly Policies
- Fair