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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

84

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Great for organizing, Good integrations

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Less Efficient Service

Jash G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

BEST SOFTWARE TO PLAN YOUR WORKFLOW

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Into the Jira software we can easily create our own workflow, we can connect to our team and build our road map. And in Jira is also used for the bug and issue tracker of our product. These are some points which differentiates Jira from other products.

What is your favorite aspect of this product?

According to me there are my three favorite aspect in Jira:- 1. Agile reporting 2. Roadmaps 3. Project Management

What do you dislike most about this product?

Into this Jira software there are some features not included like 1. Chatroom. 2. It is very hard to setup it. 3. Notification system in mobile App

What recommendations would you give to someone considering this product?

Yes I will suggest that if you want to use the agile based product and you like to manage your whole project management, product management very easily then I should consider this product to purchase it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Karthika M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Report generation can be customized which is very helpful

What is your favorite aspect of this product?

Report customization

What do you dislike most about this product?

Sometimes it is slow

What recommendations would you give to someone considering this product?

good tool to manage project and timesheet

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Acts with Integrity

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