What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Gary S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great Project Management Tool w/ tons of features
Likeliness to Recommend
What differentiates Jira from other similar products?
I think Jira can be differentiated from many other similar products because of its ease of integration with other Atlassian tools as well as many 3rd party products that can report their data/findings directly into Jira. The ease of implementation on-prem or in the cloud also make it a tool that can be widely used by any organization large or small.
What is your favorite aspect of this product?
My favorite aspect of this product is the large selection of 3rd party integrations that are offered. This allows the base features of Jira to be further built out allowing for more automation and customization to better align with the organizations goals and vision.
What do you dislike most about this product?
I dislike the lack of some basic functionality such as the lack of moving end user forms between various projects. This is a time consuming manual process that I would like to see built out better in the future.
What recommendations would you give to someone considering this product?
I would recommend working with a consultant who is an SME in the area of Jira and other Atlassian products. This way you can be guaranteed to get the most out of Jira and better customize it to fit your organization's needs.
Pros
- Enables Productivity
- Trustworthy
- Transparent
- Reliable
Cons
- Slower Product Innovation
- Vendor's Interest First
Tapas M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Best product for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Great UIn, many features binnone page
What is your favorite aspect of this product?
Bulk update
What do you dislike most about this product?
Too many details
What recommendations would you give to someone considering this product?
Its the best of the lot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Saves Time