What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Jash G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
BEST SOFTWARE TO PLAN YOUR WORKFLOW
Likeliness to Recommend
What differentiates Jira from other similar products?
Into the Jira software we can easily create our own workflow, we can connect to our team and build our road map. And in Jira is also used for the bug and issue tracker of our product. These are some points which differentiates Jira from other products.
What is your favorite aspect of this product?
According to me there are my three favorite aspect in Jira:- 1. Agile reporting 2. Roadmaps 3. Project Management
What do you dislike most about this product?
Into this Jira software there are some features not included like 1. Chatroom. 2. It is very hard to setup it. 3. Notification system in mobile App
What recommendations would you give to someone considering this product?
Yes I will suggest that if you want to use the agile based product and you like to manage your whole project management, product management very easily then I should consider this product to purchase it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Karthika M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
Easy to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Report generation can be customized which is very helpful
What is your favorite aspect of this product?
Report customization
What do you dislike most about this product?
Sometimes it is slow
What recommendations would you give to someone considering this product?
good tool to manage project and timesheet
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Acts with Integrity
Gary S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great Project Management Tool w/ tons of features
Likeliness to Recommend
What differentiates Jira from other similar products?
I think Jira can be differentiated from many other similar products because of its ease of integration with other Atlassian tools as well as many 3rd party products that can report their data/findings directly into Jira. The ease of implementation on-prem or in the cloud also make it a tool that can be widely used by any organization large or small.
What is your favorite aspect of this product?
My favorite aspect of this product is the large selection of 3rd party integrations that are offered. This allows the base features of Jira to be further built out allowing for more automation and customization to better align with the organizations goals and vision.
What do you dislike most about this product?
I dislike the lack of some basic functionality such as the lack of moving end user forms between various projects. This is a time consuming manual process that I would like to see built out better in the future.
What recommendations would you give to someone considering this product?
I would recommend working with a consultant who is an SME in the area of Jira and other Atlassian products. This way you can be guaranteed to get the most out of Jira and better customize it to fit your organization's needs.
Pros
- Enables Productivity
- Trustworthy
- Transparent
- Reliable
Cons
- Slower Product Innovation
- Vendor's Interest First
