Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Chintan D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great software for project management.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is so good that I haven's used any other software so far.

What is your favorite aspect of this product?

Features and easy to use framework.

What do you dislike most about this product?

Not so far.

What recommendations would you give to someone considering this product?

Highly recommended.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nicholas T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent software for project management

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

It has better features as compare to other software they provides a easy and effective way to add and manage sprint tasks and helps us to achieve project goals easily with their reports we can easily track the progress of task in anytime between the sprint they reduce the complexity and helps us to make product better.

What is your favorite aspect of this product?

It's user interface and features is just amazing we are easily able to maintain our larger projects they provide a lot of features as we can add and make a list of tasks in backlog and pick them easily in the mid of sprint also reports section is too amazing to track project progress overall best tool.

What do you dislike most about this product?

It fulfill all the business requirements to achieve a goals and suitable for both larger and smaller project nothing to dislike with using this software.

What recommendations would you give to someone considering this product?

It's better feature and user friendly interface is too amazing also to use this software doesn't required a deep technical knowledge they provide a easy and convenient way to achieve milestone without any discrepancies I will definitely recommend this software to use for project management and increase your work efficiency.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

amitabh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Perfect and reliable project management tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

- It builds a perfect bridge with development team. - Proper UI to navigate and track the ongoing process , take updates and details. - Easy way to report bug. putting feature request and keeping internal track.

What is your favorite aspect of this product?

- Process is very smooth and hassle free for all project management and working conversation.

What do you dislike most about this product?

The UI and fields are little complicated to complete and understand.

What recommendations would you give to someone considering this product?

Perfect management tool , can definitely go for it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Jira Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019