What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Iana K.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2024
Amazing tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is easy to integrate and teach anyone to use it
What is your favorite aspect of this product?
easy to use, have many different features, and easy to track tasks
What do you dislike most about this product?
no integration with other tools, such as Airtable
What recommendations would you give to someone considering this product?
Definitely consider buying the product, it will be helpful for your team on a daily basis
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Chirag T.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Excellent Product for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Unlike other tools, 1) Jira is easy to learn, use and implement 2) Jira supports for agile methodologies. 3) Jira is good in tracking issues and workflows
What is your favorite aspect of this product?
1) Ease of use 2) Easy integration with other tools 3) Support for agile techniques 4) Provides insights around team's velocity and productivity
What do you dislike most about this product?
1) Cost can be reduced a little 2) Customisable dashboard creation is not supported
What recommendations would you give to someone considering this product?
Definitely, a go to product to start with the project management tool journey.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Chris K.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Apr 2024
Manage any project with Jira is possible now.
Likeliness to Recommend
What differentiates Jira from other similar products?
The tool is more flexible and has a variety of features compared to the other project management tools I’ve tried. It has felt like my personal assistant who adjusts to the demands of my team and supports everyone else in the same wave.
What is your favorite aspect of this product?
Our customizable dashboards and real-time updates assist us in checking how everything is fairing on to detect the challenges and dribble them before they cost us. Jira is a huge time saver.
What do you dislike most about this product?
Although the fundamental functionality is straightforward, something like custom workflows and reports may be complex to learn. The bottom line is that after you’ve learned it, it’s easily worth it, but don’t get me wrong: all of this is tough going at first.
What recommendations would you give to someone considering this product?
Start with the fundamentals and progressively improve your skills. Don’t be afraid to approach the Jira community since they are an invaluable resource for really allowing this tool to function for you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
