What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
MalleswaraRao D.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
High-Quality software faster
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands apart for its broad adaptability, consistent combinations, coordinated help, versatility, extensibility, and easy to use interface.
What is your favorite aspect of this product?
Easy workflow and user friendly interface
What do you dislike most about this product?
Complex and project methodologies
What recommendations would you give to someone considering this product?
Prior to executing Jira, figure out your requirements, plan the execution, give preparing, begin little, use assets, and assess consistently to guarantee arrangement with your venture the board needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gaurav C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
A great product to manager your projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its highly customizable issue tracking and project management capabilities, offering robust workflows, agile planning tools, and extensive integration options. Its flexibility allows teams to adapt to various development methodologies seamlessly, while its intuitive interface fosters collaboration and transparency. Additionally, Jira's large ecosystem of plugins and add-ons further extends its functionality, making it a versatile choice for teams across different industries and project types.
What is your favorite aspect of this product?
One of my favorite aspects of Jira is its flexibility and customization options. I appreciate being able to tailor workflows, issue types, and dashboards to fit the specific needs of my team and project. Additionally, the extensive range of plugins and integrations available allows me to enhance productivity and streamline processes further, making Jira a powerful tool for managing software development projects.
What do you dislike most about this product?
The extensive customization options and features can be overwhelming initially, leading to a steep learning curve for team members. Additionally, while Jira is highly flexible, managing complex configurations and workflows can sometimes be cumbersome and require careful planning to avoid confusion or inefficiencies.
What recommendations would you give to someone considering this product?
For those considering Jira, I recommend starting with the basics, utilizing available resources for learning, and planning customization thoughtfully. Invest in training and support for better utilization, and don't hesitate to experiment and iterate to optimize its usage for your team's needs.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Amit B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
It is fully customizable, has several integrations. It has customizable workflows, seamless collaboration capabilities. Its user-friendly interface simplifies task tracking, issue management, and agile development processes, helps me to efficiently plan, track, and deliver projects. And the cost is also reasonable.
What is your favorite aspect of this product?
jira provides you to track the progress of the sprint/milestone. user can easily create the bug and defines the prioriity , severity of the ticket in it. user can add the description as well as the attachment for the same. User can use filters for search of the old tickets , users can see the open issues , reported issues, active sprints etc in the jira software.
What do you dislike most about this product?
It is not suitable for medium sized teams because of the cost. It is free for up to 10 users in a team, but if there's like 13 members in a team, you have to pay for each member. So it is suitable only if you are a small team or a corporate. Also sometimes there are crashes when having lots of automation rules, but that's not something critical. What I also don't like is that there are several different versions of the software and it is sometimes hard to find a solution or a tutorial for specific things as in your version it may not work as described.
What recommendations would you give to someone considering this product?
Keeps track of all the tasks assigned to team and the status tracking is also easy in JIRA. Can easily check for updates in the task and notification emails are sent from JIRA if there are any changes or comments added in the tasks.
Pros
- Reliable
- Efficient Service
- Altruistic
- Generous Negotitation
Cons
- Under Delivered