What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Kate B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Brings visibility to project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is the only major project management software I have used, that sets no limitations on the software products I can integrate it with. Therefore as a team, we have successfully brought vital software tools we use on a daily basis into our project management workflow by simply integrating them with Jira. This of course has led to better day to day operational data management for our projects while simplifying and automating a lot of our project management efforts .
What is your favorite aspect of this product?
Jira's product delivery feature for me, is what I have most enjoyed about Jira in recent times. With this feature, members of my department are capturing project ideas and insights faster, through organized user feedback and engagement. Perhaps most importantly, this feature has better aligned my department with the business operations teams within my company , by making it possible to connect product ideas with real time project management efforts .
What do you dislike most about this product?
Out of the box , Jira comes with limited team collaboration capabilities. A case in point is the absence of a provision for real time team messaging , which is critical for successful project management. Although, as a team, we have successfully navigated this hurdle by integrating Jira with Slack to provide us with all of the real-time team collaboration capabilities we desire for effective project management. We will however still prefer Jira having the above capabilities by default.
What recommendations would you give to someone considering this product?
Adoption or use of Jira within a team depends on the expectations and needs of the team in question.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cristina C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Supervises and manages tasks and projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
This enables me to create software with features and functionalities that precisely fit any task in addition to managing projects.
What is your favorite aspect of this product?
I appreciate that it's a versatile platform that enables me to design one-of-a-kind, customized projects. I can also automate it to fit my workflow and prevent issues, and it provides me with a comprehensive overview of every project—both initiated and completed.
What do you dislike most about this product?
Actually, I don't dislike anything; in fact, it's been ideal for helping me create Scrum and Kanban boards, which allow me to reduce complex tasks to much smaller ones.
What recommendations would you give to someone considering this product?
I suggest it because it enables me to plan and monitor, establish centralized and organized work, and allocate tasks to each team so that we can maximize production.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aman S.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Super Boss for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Here are some key features that differentiate Jira from other similar products: Incident Investigation for Release Management. Scrum Projects. Team Activity Overview. Custom Fields.
What is your favorite aspect of this product?
I appreciate Jira’s customizable workflows. This feature allows teams to tailor the tool to their specific needs, making it a flexible solution for a variety of project types and working styles.
What do you dislike most about this product?
Jira can be complex and difficult to set up, especially for teams that are new to project management software. Its extensive features and customization options, while powerful, can also make the interface feel overwhelming..
What recommendations would you give to someone considering this product?
I would say Prepare for a Learning Curve to leverage Integrations by using the Support Resources with this software.
Pros
- Effective Service
- Saves Time
- Respectful
- Over Delivered