What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Easy to use and a Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mike C.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Easy & Intuitive to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Industry leader with a smooth UI
What is your favorite aspect of this product?
Easy to customise workflows & task lifecycle
What do you dislike most about this product?
Separate products for Documentation (Confluence) & DevOps tools (Bamboo) unlike Azure DevOps.
What recommendations would you give to someone considering this product?
Well known project management tool that makes running Agile projects easy for everyone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Islenis V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Makes project management faster and more efficient
Likeliness to Recommend
What differentiates Jira from other similar products?
The team we have has benefited from Jira's assistance in finding solutions to difficulties that are often encountered in project management, such as lack of job control, weak job management, complicated budget management, and poor teamwork. By using Jira, we have increased efficiency, productivity and quality of work, which can lead to more successful and efficient projects.
What is your favorite aspect of this product?
Jira Software gives clusters the capacity to develop customized jobs that match unique procedures and workflows. It blends with several different tools, including, for example, Confluence, Bitbucket, and Slack, that enable unbeatable collaboration and conversation. We are using it in a wide variety of work, from software creation to marketing and technology campaigns. Within our institution, we give people the rights to customize their methods and procedures to cater to the particularities they have.
What do you dislike most about this product?
Although Jira is a powerful tool, it is also likely to be confusing and complicated for novices. The learning curve can be started, however, it can take some time and effort to become familiar with the software and its extensive range of features. It can be expensive, especially for larger companies that need access to advanced tools and world-class support.
What recommendations would you give to someone considering this product?
The cloud-based nature of Jira means that users must have a strong Internet connection to use it. If there are difficulties with connectivity or service outages, users may have trouble logging into the platform and performing their jobs. It provides accurate and analytical information that has helped our company find potential pitfalls and risks early in project development.
Pros
- Effective Service
- Inspires Innovation
- Saves Time
- Client Friendly Policies
