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Paycom

Paycom

Composite Score
7.7 /10
CX Score
7.7 /10
Category
Paycom
7.7 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
79%
Negotiation and Contract:
76%
Conflict Resolution:
76%
Strategy & Innovation:
79%
Service Experience:
78%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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9% Negative
7% Neutral
84% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 80

Document Management (DMS) Capabilities

88

Self-Service Applicant Portal​

88

Reporting and Analytics

88

Workforce Planning

82

Employee Record

82

Benefits Administration

82

Payroll Administration

82

Talent Management

82

Time and Attendance

80

Talent Acquisition

79

Position Management

79

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

84

Quality of Features

81

Ease of Implementation

81

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

76

Ease of Customization

75

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Jeremy S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Get the Bang for Your Buck!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

One database and all the modules talk to each other.

What is your favorite aspect of this product?

Built from the top down, but with the "whole enchilada" in mind.

What do you dislike most about this product?

Sometimes not all screens are intuitive.

What recommendations would you give to someone considering this product?

Your implementation time will be a lot of work, but it's worth it in the end.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akash G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

User friendly, proficient and transparent

What is your favorite aspect of this product?

Talent management and payroll

What do you dislike most about this product?

Everything is fine

What recommendations would you give to someone considering this product?

It's a fantastic product for those who want to grow business faster

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Do not recommend.

Likeliness to Recommend

1 /10

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Most Popular Paycom Comparisons

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