What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
Down
2
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Built for Health Care: Paycom x Dominion Care
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Tax Credits
Reporting and Analytics
GONE®
Beti®
Forrester Infographic ft. Gone
Position Management
Paycom Reviews
Danielle F.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2022
We will not leave Paycom again!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is more intuitive than any payroll and timekeeping platform I've used, and is far more efficient than those offered by other PEOs.
What is your favorite aspect of this product?
Payroll is so easy to run, and virtually automated. However, timekeeping is still the best product Paycom has. Oh, and report writing with Paycom is a cinch!
What do you dislike most about this product?
ironically, the help menus are the most difficult to use. Luckily you don't need them often!
What recommendations would you give to someone considering this product?
Paycom, contrary to other PEO platforms, actually does what it says it will do. You do not have log in to supplemental and third party sites. When you are in Paycom, you are working in Paycom!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amie W.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
Excellent software.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our employees can easily handle their personal tax, check their salary, access evaluations, and other things with Paycom. Our enrollment period procedure is very efficient, quick, and easy to utilize. We are making greater use of the tools Paycom offers, such exit questionnaires, to automate and do monitoring for this purpose. The best customer service is also provided.
What is your favorite aspect of this product?
Its platform is completely integrated from a single source and does not rely on additional outside vendor resources, and both the smartphone app and user interface are very simple to use. I'm happy with the reporting tools there. Many benefit procedures were unavailable before we switched to Paycom. Now that we can manage every aspect of it within the system, we can be sure that we are also in compliance.
What do you dislike most about this product?
The chosen representative appears to change frequently. Although it takes some time to get used to each of them, we have been pleased with their support. Additionally, it appears that costs are rising due to new capabilities we don't usually require.
What recommendations would you give to someone considering this product?
The transparency of HRIS duties is improved, communications is streamlined, and compliance automation is better controlled thanks to single-database solutions. As their technology, according to what I understand, is internally developed naturally rather than through organization mergers, Paycom has helped to improve on these aspects. This program has helped our staff members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cindy R.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2022
Robust Infrastructure with Top-Notch Support
Likeliness to Recommend
What differentiates Paycom from other similar products?
To put it simply, Paycom is a breeze to use. There's no need for any instruction. In addition, it merges other HR processes, including timekeeping, absence management, benefits enrollment, payroll, performance evaluations, and training checklists, into a single interface. Since it offers up-to-date data whenever needed, using Paycom is identical to doing it without it.
What is your favorite aspect of this product?
The best part about Paycom is the responsiveness of its customer support team. What I enjoy most is that requests for time off can be submitted and accepted with the convenience of a mouse click. The Paycom HR suite is an integrated system for managing employees that encourages creative thinking inside HR departments. The payroll system is user-friendly, and importing files for journal vouchers into the accounting software are simple to prepare.
What do you dislike most about this product?
There is not much that I hate about this product. The support staff isn't always consistent with the help they provide. There is a lack of preparation to offer solutions to my issues and information on my concerns. They are usually quite good. However, updates sometimes need extra administrative tasks like re-creating procedures or similar things.
What recommendations would you give to someone considering this product?
Paycom is used for all human resources needs, including payroll, time and attendance tracking, and performance reviews. I can track workers' time and attendance with the help of Paycom. Paycom frees our managers from time-consuming administrative tasks to better serve the organization. When looking for a comprehensive Human Resources, Payroll, and Employee Management solution, Paycom is what I would suggest.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
