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What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Down 2
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
92%
Conflict Resolution:
89%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 85

Compensation Management

87

Time and Attendance

86

Direct Deposit

86

HR Systems Interface

85

Benefits Calculation

85

Tax Form Preparation

85

Accounting Systems Interface

83

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

80

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

85

Breadth of Features

85

Quality of Features

84

Business Value Created

84

Ease of IT Administration

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Danielle F.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

We will not leave Paycom again!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom is more intuitive than any payroll and timekeeping platform I've used, and is far more efficient than those offered by other PEOs.

What is your favorite aspect of this product?

Payroll is so easy to run, and virtually automated. However, timekeeping is still the best product Paycom has. Oh, and report writing with Paycom is a cinch!

What do you dislike most about this product?

ironically, the help menus are the most difficult to use. Luckily you don't need them often!

What recommendations would you give to someone considering this product?

Paycom, contrary to other PEO platforms, actually does what it says it will do. You do not have log in to supplemental and third party sites. When you are in Paycom, you are working in Paycom!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amie W.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent software.

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Our employees can easily handle their personal tax, check their salary, access evaluations, and other things with Paycom. Our enrollment period procedure is very efficient, quick, and easy to utilize. We are making greater use of the tools Paycom offers, such exit questionnaires, to automate and do monitoring for this purpose. The best customer service is also provided.

What is your favorite aspect of this product?

Its platform is completely integrated from a single source and does not rely on additional outside vendor resources, and both the smartphone app and user interface are very simple to use. I'm happy with the reporting tools there. Many benefit procedures were unavailable before we switched to Paycom. Now that we can manage every aspect of it within the system, we can be sure that we are also in compliance.

What do you dislike most about this product?

The chosen representative appears to change frequently. Although it takes some time to get used to each of them, we have been pleased with their support. Additionally, it appears that costs are rising due to new capabilities we don't usually require.

What recommendations would you give to someone considering this product?

The transparency of HRIS duties is improved, communications is streamlined, and compliance automation is better controlled thanks to single-database solutions. As their technology, according to what I understand, is internally developed naturally rather than through organization mergers, Paycom has helped to improve on these aspects. This program has helped our staff members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Robust Infrastructure with Top-Notch Support

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

To put it simply, Paycom is a breeze to use. There's no need for any instruction. In addition, it merges other HR processes, including timekeeping, absence management, benefits enrollment, payroll, performance evaluations, and training checklists, into a single interface. Since it offers up-to-date data whenever needed, using Paycom is identical to doing it without it.

What is your favorite aspect of this product?

The best part about Paycom is the responsiveness of its customer support team. What I enjoy most is that requests for time off can be submitted and accepted with the convenience of a mouse click. The Paycom HR suite is an integrated system for managing employees that encourages creative thinking inside HR departments. The payroll system is user-friendly, and importing files for journal vouchers into the accounting software are simple to prepare.

What do you dislike most about this product?

There is not much that I hate about this product. The support staff isn't always consistent with the help they provide. There is a lack of preparation to offer solutions to my issues and information on my concerns. They are usually quite good. However, updates sometimes need extra administrative tasks like re-creating procedures or similar things.

What recommendations would you give to someone considering this product?

Paycom is used for all human resources needs, including payroll, time and attendance tracking, and performance reviews. I can track workers' time and attendance with the help of Paycom. Paycom frees our managers from time-consuming administrative tasks to better serve the organization. When looking for a comprehensive Human Resources, Payroll, and Employee Management solution, Paycom is what I would suggest.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Most Popular Paycom Comparisons

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