What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
Down
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Tax Credits
Reporting and Analytics
GONE®
Beti®
Forrester Infographic ft. Gone
Position Management
Paycom Reviews
Charles J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Great employee management application.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Highly scalable and easy to manage. Great for reporting. Time and attendance management.
What is your favorite aspect of this product?
Employee data security and management. Performance management and follow up. Great user Interface.
What do you dislike most about this product?
Mobile application is not user friendly. Integration with POS is not easy.
What recommendations would you give to someone considering this product?
Paycom is a must have for employee management and follow up
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Stefan H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
It is straightforward to use and maintain.
Likeliness to Recommend
What differentiates Paycom from other similar products?
We converted to Paycom a long time ago although I regret we didn't do it sooner. Making personnel changes is saving me a tonne of time while assisting me in making the process easier and easier. Employees must now update their addresses, authorize tax withholding, check their timesheets, and approve their paychecks.
What is your favorite aspect of this product?
The Paycom system is simple to use for managers, employees, and administrators alike (for our entire staff). Payroll processing is quick, and we can easily make import files for journal vouchers to submit to MIP, our accounting system. We always receive a prompt response to any questions or problems we may have through their wonderful and responsive support service.
What do you dislike most about this product?
There aren't many problems that can be resolved compared to competitors. There is a small learning curve at first because the system is sturdy and thorough. After roughly 30 minutes of system exploration, though, this disappears. Apart from that, this is a good, trustworthy product.
What recommendations would you give to someone considering this product?
Try it and see how Awesome Paycom is! They were in charge of implementation from the beginning and were skilled at what they did. They came to the location and joined us for our first live paycheck. For our second live payroll, they then picked up the phone. We have onsite meetings four times a year to talk about the product. The system is constantly operational and stable.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Emily F.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
It drastically lowers our payroll expenses
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paper employee files are no longer used at all. We have streamlined all of our HR processes, and all of our files are on Paycom. The time they have saved our HR department is enormous. Additionally, it lowers our costs by lessening paperwork and moving the company toward automated tasks.
What is your favorite aspect of this product?
I've never encountered an issue that Paycom couldn't solve. Paycom contains the whole employee life cycle, and I have access to employee files from anywhere. Hiring and payroll processes are now considerably more streamlined thanks to the inclusion of time and attendance and talent acquisition as components. The staff also have a user-friendly app that gives them access to all of their data.
What do you dislike most about this product?
Our interactions with their support staff aren't always consistent. When calling in help tickets, some people are more knowledgeable than others, and occasionally we hear "Oh can't do that," but when we ask the same question again, we hear "Yes you can do that this is how."
What recommendations would you give to someone considering this product?
In terms of staff management, we advise Paycom. It is utilized for payroll, benefits, record keeping, timekeeping, payroll, and the onboarding of new employees. By keeping track of the number of employees and their hours worked, it improves the quality of our work. Reports are generated, and we are informed when they are ready for analysis.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
