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What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

Down 2
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
92%
Conflict Resolution:
89%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 85

Compensation Management

87

Time and Attendance

86

Direct Deposit

86

HR Systems Interface

85

Benefits Calculation

85

Tax Form Preparation

85

Accounting Systems Interface

83

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

80

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

85

Breadth of Features

85

Quality of Features

84

Business Value Created

84

Ease of IT Administration

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Kate S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Robust platform with great customer service

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Customer care is outstanding. Paycom has never failed to solve a problem for me. Paycom manages the complete employee life cycle, and I can view employee files from anywhere. They also provide employees with a user-friendly app that allows them to access all of their information. Management of positions and yearly salary.

What is your favorite aspect of this product?

Paycom takes care of the majority of our HR software needs. Everything from recruiting to payroll to benefits information is handled through it. Paycom is far more capable than our old system, and our staff has found it to be more user-friendly. Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management.

What do you dislike most about this product?

In Paycom, there really is no direct access to any other teams. Returns on direct deposits are a serious problem. Paycom sometimes doesn't notify you when direct deposits are returned, so we've had to start having our accounting team double-check our bank account to ensure we don't miss paying employees.

What recommendations would you give to someone considering this product?

I have spoken with friends in other businesses who have used "less expensive" payroll providers, and their experiences do not sound as smooth and enjoyable as ours with Paycom. Paycom delivers outstanding and efficient payroll processing, benefits administration, performance monitoring, and application tracking management for my organization.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Neil N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is an affordable payroll solution

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Its best attribute is its ability to integrate with other systems and integrate with existing workflows. Paycom Platform blends compensation, bonus, insurance, and payroll taxes with other business expenses like rent, technology, transportation, and more, allowing us to quickly track the total cost per person.

What is your favorite aspect of this product?

The ability to build custom client fields and data is critical, and this is something that the product excels at. The user interface and user experience are basic and intuitive. Our entire business is totally dependent on Paycom because its capabilities and data analytics are powerful and essential for us as and help us to manage the entire employment life cycle, from hiring to retirement.

What do you dislike most about this product?

Paying folks diverse rates for various professions or duties is more difficult. It might be tricky and time-consuming to arrange and allocate shifts. It can deliver so much and is so flexible and adaptive that even the support team isn't always sure how everything works.

What recommendations would you give to someone considering this product?

Paycom Platform has several perks for practically any user or any firm, but to judge it correctly, put it correctly, and use it correctly, we just need to align it with our existing workflow and I advise users they must blend it with an existing framework to enjoy its hidden potential.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Maria t.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Paycom review.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It has user friendly app. It is very easy to use. It has good customer service.

What is your favorite aspect of this product?

Good customer service. User friendly app. It is easy to use.

What do you dislike most about this product?

It realizes system update on occasion.

What recommendations would you give to someone considering this product?

I would recommend this product to others.

Pros

  • Performance Enhancing
  • Unique Features
  • Caring
  • Saves Time

Most Popular Paycom Comparisons

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