What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
Down
2
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
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Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Built for Health Care: Paycom x Dominion Care
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Tax Credits
Reporting and Analytics
GONE®
Beti®
Forrester Infographic ft. Gone
Position Management
Paycom Reviews
Kate S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Robust platform with great customer service
Likeliness to Recommend
What differentiates Paycom from other similar products?
Customer care is outstanding. Paycom has never failed to solve a problem for me. Paycom manages the complete employee life cycle, and I can view employee files from anywhere. They also provide employees with a user-friendly app that allows them to access all of their information. Management of positions and yearly salary.
What is your favorite aspect of this product?
Paycom takes care of the majority of our HR software needs. Everything from recruiting to payroll to benefits information is handled through it. Paycom is far more capable than our old system, and our staff has found it to be more user-friendly. Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management.
What do you dislike most about this product?
In Paycom, there really is no direct access to any other teams. Returns on direct deposits are a serious problem. Paycom sometimes doesn't notify you when direct deposits are returned, so we've had to start having our accounting team double-check our bank account to ensure we don't miss paying employees.
What recommendations would you give to someone considering this product?
I have spoken with friends in other businesses who have used "less expensive" payroll providers, and their experiences do not sound as smooth and enjoyable as ours with Paycom. Paycom delivers outstanding and efficient payroll processing, benefits administration, performance monitoring, and application tracking management for my organization.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Neil N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
It is an affordable payroll solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Its best attribute is its ability to integrate with other systems and integrate with existing workflows. Paycom Platform blends compensation, bonus, insurance, and payroll taxes with other business expenses like rent, technology, transportation, and more, allowing us to quickly track the total cost per person.
What is your favorite aspect of this product?
The ability to build custom client fields and data is critical, and this is something that the product excels at. The user interface and user experience are basic and intuitive. Our entire business is totally dependent on Paycom because its capabilities and data analytics are powerful and essential for us as and help us to manage the entire employment life cycle, from hiring to retirement.
What do you dislike most about this product?
Paying folks diverse rates for various professions or duties is more difficult. It might be tricky and time-consuming to arrange and allocate shifts. It can deliver so much and is so flexible and adaptive that even the support team isn't always sure how everything works.
What recommendations would you give to someone considering this product?
Paycom Platform has several perks for practically any user or any firm, but to judge it correctly, put it correctly, and use it correctly, we just need to align it with our existing workflow and I advise users they must blend it with an existing framework to enjoy its hidden potential.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Maria t.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Paycom review.
Likeliness to Recommend
What differentiates Paycom from other similar products?
It has user friendly app. It is very easy to use. It has good customer service.
What is your favorite aspect of this product?
Good customer service. User friendly app. It is easy to use.
What do you dislike most about this product?
It realizes system update on occasion.
What recommendations would you give to someone considering this product?
I would recommend this product to others.
Pros
- Performance Enhancing
- Unique Features
- Caring
- Saves Time
