What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
Tax Credits
Org Chart
Reporting
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Paycom Reviews
Ibukunoluwa A.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Easy to Use
Likeliness to Recommend
What differentiates Paycom from other similar products?
I can’t really say
What is your favorite aspect of this product?
Easy sorting and payment
What do you dislike most about this product?
No feature I can mention
What recommendations would you give to someone considering this product?
Good recommendations
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Lindsay j.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Simplified our payroll process
Likeliness to Recommend
What differentiates Paycom from other similar products?
With our representative visiting our office on a semi-regular basis, customer service has been excellent. When customers suggest system improvements, they are always taken into account. Paycom is improving all of the time!
What is your favorite aspect of this product?
As a staff trainer, it was my responsibility to guide others to learn how to use Paycom when my company switched to it. The process was quick and painless, and I was able to provide knowledge transfer to a diverse group of employees using the user-friendly interface. I use both the desktop and mobile interfaces because they are both simple and easy to use.
What do you dislike most about this product?
The most inconvenient aspect of Paycom was probably editing an employee's hourly timesheet. When making edits, I felt like it didn't flow properly, as if we changed something on Monday, it would mess up Tuesday.
What recommendations would you give to someone considering this product?
Paycom manages all aspects of payroll and human resources. There are numerous features, such as applicant tracking, employee profiles, PTO, and time tracking, and you can grant different levels of access to different admins. Their customer service team does an excellent job of responding to our concerns.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Chantel M.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
A user-friendly system that also increases HR need
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is a payroll-focused, all-in-one operations system that also simplifies HR. Paycom was by far the simplest, fastest, and most successful technology we've ever implemented. The user interface is fairly simple.
What is your favorite aspect of this product?
I really like the fact that everything is stored in a single database, eliminating the need to switch between platforms for information. HR has access to the same information as payroll and I also like the phone app, which includes the ability for managers to approve time through the app. Any issues that we have are quickly addressed by a dedicated account specialist who is extremely knowledgeable and friendly.
What do you dislike most about this product?
One point I dislike is when I email our rep with a question, the rep doesn't always read my email carefully enough to understand what I'm asking, so I have to repeat myself or phrase something differently.
What recommendations would you give to someone considering this product?
Everything is in a single place, and it does what we need it to do for the most part. Reporting is straightforward, and having a dedicated specialist has ensured that anything else we required was promptly delivered. As a staff trainer, Paycom is also simple to teach to our employees.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
