What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
Down
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Tax Credits
Reporting and Analytics
GONE®
Beti®
Forrester Infographic ft. Gone
Position Management
Paycom Reviews
- Role: Human Resources
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Oct 2024
it can be expensive, but customer service is great
Likeliness to Recommend
Pros
- Unique Features
- Security Protects
- Helps Innovate
- Continually Improving Product
Alan S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
A Great Employee Self-Service Model
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is an extensive payroll. It streamlines all the steps involved in payroll such calculation of taxes, deductions, and deposits. It assists the employees in monitoring their payroll data. This reduces our burden on the organization. It is complete software in every way. Its “Employee Self-service” model differentiates itself from its competitors in the market. It empowers the employee to manage their data which includes tax filings, time tracking, and enrollment directly into the system by enhancing its accuracy. Furthermore, it prioritizes automation and compliance to keep the business up-to-date and minimize the risks.
What is your favorite aspect of this product?
Again its Employee Self-Service feature which makes it different from others is my favorite one. This feature increases the efficiency of the work making the process of payroll more transparent and smooth. To give the power to employees to look after their payroll process, not only reduces the burden of businesses but also increases efficiency. It is a unique approach that generates a more user-friendly payroll management experience.
What do you dislike most about this product?
It gives a complete roadmap to its users about its usage. However, sometimes, it becomes difficult to deal with small enterprises. Someone, having less knowledge about its functionality sometimes comes across hurdles. So, training is a prerequisite to sorting out such issues and experiencing good results.
What recommendations would you give to someone considering this product?
Paycom is the ideal choice for all businesses, mid-sized to large. Businesses that demand an all-in-one solution for payroll should go for it without any second thought. Especially, if you want to streamline the management of employees through self-service. It provides comprehensive strategies for employees to monitor the payroll process. However, initial training must be given for smoothness.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Angie S.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
Fantastic Product! convenient to any business!
Likeliness to Recommend
What differentiates Paycom from other similar products?
I would like to say that Paycom is always updating features.
What is your favorite aspect of this product?
the app is nice to use.
What do you dislike most about this product?
Sometimes, the system is hard to understand in the beginning.
What recommendations would you give to someone considering this product?
If you are looking for a great software for a midsize company, this is it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
