What is Paycor?
Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
76 Likeliness to Recommend
89 Plan to Renew
1
Since last award
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+47 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycor?
Pros
- Respectful
- Reliable
- Friendly Negotiation
- Security Protects
Cons
- Under Delivered
- Less Effective Service
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Self Service Portal
Accounting Systems Interface
Tax Form Preparation
Compensation Management
HR Systems Interface
Retirement Plan Tracking
Taxation Deduction
Time and Attendance
Benefits Calculation
Vacation and Leave Tracking
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Vendor Support
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Paycor Reviews
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Feb 2024
Very basic functionality
Likeliness to Recommend
What differentiates Paycor from other similar products?
I do not believe Paycor differentiates themselves from other payroll vendors at all.
What is your favorite aspect of this product?
Initially, the ease of use but as they implemented new or updated modules, there were many system failures, issues, poor service
What do you dislike most about this product?
Complete lack of service to our needs. Unresponsive account management, disregarded our issues when the system had errors, lots of issues with their benefits module not working and not rolling changes down to payroll, Excessive manual corrections from timekeeping problems and benefits problems. Lack of response when we would contact them requesting help when the system was having problems.
What recommendations would you give to someone considering this product?
Stay away if you have more than 50 employees.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
- Role: Human Resources
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Ease of Access!
Likeliness to Recommend
Pros
- Efficient Service
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Productive
- Less Effective Service
Sheree K.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2023
Customization Options Great for our Org!
Likeliness to Recommend
What differentiates Paycor from other similar products?
The customization available is helpful for our unique non-profit needs.
What is your favorite aspect of this product?
The self-service and customization of the features has helped empower our staff, increase the buy-in for the product implementation and streamlined some of our formerly manual processes.
What do you dislike most about this product?
As newer product users, we haven't encountered any major issues yet.
What recommendations would you give to someone considering this product?
Participate in the product demo and survey stakeholders about their needs to have detailed information to provide Paycor. Knowing our software gaps helped specify how Paycor could help with our issues.
Pros
- Reliable
- Transparent
- Includes Product Enhancements
- Helps Innovate
