What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaylocity Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paylocity.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
87 Plan to Renew
3
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Tax Form Preparation
Self Service Portal
Compensation Management
Time and Attendance
HR Systems Interface
Taxation Deduction
Benefits Calculation
Accounting Systems Interface
Vacation and Leave Tracking
Retirement Plan Tracking
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.9
View Paylocity in this category (opens in a new tab)
Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 7.5
View Paylocity in this category (opens in a new tab)
Benefits Administration
Translation missing: en.product_page.ratings.score 7.2
View Paylocity in this category (opens in a new tab)
Talent Management
Translation missing: en.product_page.ratings.score 7.0
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Kate Y.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
Decent but customer service lacks
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The variety of modules within Paylocity make it a nice "one stop shop". In theory having one system for Payroll and HRIS is good, but in practicality there are many hiccups we run into. The single sign on has been great for our employees as well.
What is your favorite aspect of this product?
The variety of modules within Paylocity make it a nice "one stop shop".
What do you dislike most about this product?
The modules do not all talk to one another, there are silos within the system, this is a barrier. The customer service is also not stellar. Additionally, customizations for fields are difficult and cumbersome or non-existent.
What recommendations would you give to someone considering this product?
Make sure to have a variety of individuals at the table when making the decision whether or not to purchase. HR, IT, Accounting, Learning and Development, Etc.
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Trustworthy
Cons
- Inhibits Innovation
- Under Delivered
- Leverages Incumbent Status
Dr. Wade M. L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2023
Our Strategic HR Automation Partner
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Service - especially our rep Brian Responsiveness -MOST of the time they are fast to respond and fix anything Very fluid to meet our needs User friendly They're NOT ADP, Paycom, or Paycor. LOL
What is your favorite aspect of this product?
Ease of use, simplicity, user friendliness
What do you dislike most about this product?
Advanced elements of some features. LMS is pretty average.
What recommendations would you give to someone considering this product?
Take it "out for a drive" for a few days in the sandbox. They'll like it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Indira H.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2023
Good software, except it needs more capabilities.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
easy to connect and reach customer service.
What is your favorite aspect of this product?
easy user friendly
What do you dislike most about this product?
lack some capabilities.
What recommendations would you give to someone considering this product?
It's good for small businesses ...
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
