
What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
86 Plan to Renew
Down
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 74%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 76%
- Strategy & Innovation:
- 71%
- Service Experience:
- 76%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Tax Form Preparation
Self Service Portal
Compensation Management
Time and Attendance
Direct Deposit
Taxation Deduction
HR Systems Interface
Benefits Calculation
Accounting Systems Interface
Vacation and Leave Tracking
Retirement Plan Tracking
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Human Capital Management - Midmarket
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Talent Management
Translation missing: en.product_page.ratings.score 6.9
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Paylocity Reviews

Elman M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Easy to use. Bit slow but works as expected
Likeliness to Recommend
What differentiates Paylocity from other similar products?
It is easy to use, all information is easy to locate, management tools are great, it works as expected, to approve timecards or time-off is very simple, very user-friendly and good interface.
What is your favorite aspect of this product?
The fact that information is easy to locate and that you do not need to invest time in getting to know each feature because it is really simple to use, approving time-off is easy so this is a plus .
What do you dislike most about this product?
The major thing I dislike is that you need to log in whenever you have to work on it or to create a pause-stamp, it does not take long but if the same could stay logged in it will be a great update.
What recommendations would you give to someone considering this product?
That take the chance to prove it mostly because of how easy is to manage information and how easy it is to use, also great customer support whenever is needed.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Kate Y.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
Decent but customer service lacks
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The variety of modules within Paylocity make it a nice "one stop shop". In theory having one system for Payroll and HRIS is good, but in practicality there are many hiccups we run into. The single sign on has been great for our employees as well.
What is your favorite aspect of this product?
The variety of modules within Paylocity make it a nice "one stop shop".
What do you dislike most about this product?
The modules do not all talk to one another, there are silos within the system, this is a barrier. The customer service is also not stellar. Additionally, customizations for fields are difficult and cumbersome or non-existent.
What recommendations would you give to someone considering this product?
Make sure to have a variety of individuals at the table when making the decision whether or not to purchase. HR, IT, Accounting, Learning and Development, Etc.
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Trustworthy
Cons
- Inhibits Innovation
- Under Delivered
- Leverages Incumbent Status
Jonathan P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Features and limitations of Paylocity.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Paylocity provides streamlined payroll processes.
What is your favorite aspect of this product?
Paylocity is user-friendly..
What do you dislike most about this product?
Paylocity is complex to learn.
What recommendations would you give to someone considering this product?
One needs to evaluate their organization's HR and payroll requirements and determine whether Paylocity will meet those needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing