What is ReliaQuest GreyMatter?
ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
11
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ReliaQuest GreyMatter?
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Use of the MITRE ATT&CK Framework
Incident Management
Vulnerability Management
Threat Intelligence
Real-Time Threat and Anomaly Detection
Technology Management
Prevention
Compliance Reporting and Archival Mechanisms
24/7/365 Security Monitoring
Risk Scoring & Remediation Act
Standardized Playbooks
Vendor Capability Ratings
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of Customization
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ReliaQuest GreyMatter Reviews
Dhamodharan E.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2024
Awesome security platform for the expertise humans
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
Its most reliable than some other security platforms and beat for threat hunting and particularly in the realms of managed detection and response and security operations. While other products have overlapping features, this distinguish itself through its collaborative approach and focus on tailoring solutions to specific organisation needs.
What is your favorite aspect of this product?
One of the standout aspects is its collaborative approach to cybersecurity. It emphasises partnership with its clients and work closely to understand each organization’s unique challenges. Their unified security platforms provide a single pane of glass for managing various security tools and data sources, enhancing visibility and operation efficiency. The combination of expert human analysis helps to strike a balance between speed and accuracy in threat detection and response
What do you dislike most about this product?
Some smaller companies may find offerings complex. The breadth of features can make it difficult for smaller teams and depending on the specific services and the size of the organisation, costs can be concern. For small organisations like startup the investment might seem high compared to others. Sometimes it finds difficulties in integrating the platform with existing security tools and systems. Sometimes there is a variabilities in response times for certain incidents.
What recommendations would you give to someone considering this product?
For the organisation who are willing to spend more for security its a best platformsa and for the startups who are using security for compliance it won’t be suitable. The expert human analysis can use this for a reliable and best analysis for the logs. For the humans who has a strong knowledge in networking can use this because the integration with existing security tools and systems is but complicated.
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Fair
Mikhail K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Great product
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
cloud-native architecture, integration capabilities
What is your favorite aspect of this product?
automation features, which reduce manual tasks and save time
What do you dislike most about this product?
documentation is not always clear enough
What recommendations would you give to someone considering this product?
definitely worth trying, good value for this price
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Trustworthy
Kartik G.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Fantastic product, it is a leader
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
Visibility, effective integration
What is your favorite aspect of this product?
I like how it consolidates data from various security tools into a single, cohesive platform
What do you dislike most about this product?
complex to setup and customize
What recommendations would you give to someone considering this product?
Prioritize integration and leverage managed services
Pros
- Inspires Innovation
- Generous Negotitation
- Caring
- Fair
