Rippling Customer Reviews 2025

This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Rippling

Composite Score

9.4 /10

CX Score

9.3 /10

107 Reviews Write a Review

What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

3% Negative

2% Neutral

95% Positive

Pros

Reliable
Acts with Integrity
Security Protects
Enables Productivity

Feature Ratings

Average 92

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Benefits Calculation

Compensation Management

Accounting Systems Interface

Time and Attendance

Tax Form Preparation

Retirement Plan Tracking

Taxation Deduction

Vendor Capability Ratings

Average 88

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 9.3

View Rippling in this category (opens in a new tab)

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 9.1

View Rippling in this category (opens in a new tab)

Benefits Administration

Translation missing: en.product_page.ratings.score 9.1

View Rippling in this category (opens in a new tab)

Global Employment Platforms

Translation missing: en.product_page.ratings.score 8.1

View Rippling in this category (opens in a new tab)

Rippling Reviews

Deborah Z.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Features are average.

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

Rippling doesn't have a designated customer service. Someone you can talk to. It has made trouleshooting really difficult.

What is your favorite aspect of this product?

PTO allocation

What do you dislike most about this product?

I can never get someone on the phone if I have a problem.

What recommendations would you give to someone considering this product?

Make sure there is a customer service dept that can answer your calls.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Role: Operations
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2023

one of the best HR and payroll service tools

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ethan p.

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Great Product. Long review though :./

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

Ease of Use.

What is your favorite aspect of this product?

Simple and fast to work through the required inputs.

What do you dislike most about this product?

The survey was too long.

What recommendations would you give to someone considering this product?

Go for it.

Pros

Reliable
Trustworthy
Inspires Innovation
Includes Product Enhancements

Latest Research

Rippling

What is Rippling?

Company Details

Need Assistance?

Rippling Ratings

96 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Global Employment Platforms

Rippling Reviews

Deborah Z.

Features are average.

Likeliness to Recommend

Pros

one of the best HR and payroll service tools

Likeliness to Recommend

Pros

ethan p.

Great Product. Long review though :./

Likeliness to Recommend

Pros

Most Popular Rippling Comparisons

isolved People Cloud

Dayforce

ADP Workforce Now

Workday Human Capital Management

UKG Pro

Paycom

Title

Feature Ratings

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Benefits Calculation

Compensation Management

Accounting Systems Interface

Time and Attendance

Tax Form Preparation

Retirement Plan Tracking

Taxation Deduction

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement