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SAP

SAP Business One

Composite Score

7.3 /10

CX Score

7.3 /10

18 Reviews Write a Review

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

Down 3
Since last award

93 Plan to Renew

Up 1
Since last award

74 Satisfaction of Cost Relative to Value

Down 2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 67%
Conflict Resolution:: 79%
Strategy & Innovation:: 85%
Service Experience:: 85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Respectful
Includes Product Enhancements
Efficient Service

Feature Ratings

Average 76

Inventory Management

Accounting and Financial Management

Procurement Management

Quality Management

BOM Management

Production Management

Supply Chain Management

Workforce Management

Engineering Change Order

Analytics and Reporting

Customer Relationship Management

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Also Featured in...

Enterprise Resource Planning - Midmarket

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View SAP Business One in this category (opens in a new tab)

Accounting - Small Business

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View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2024

Excellent Production Management System

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Helps Innovate
Performance Enhancing

Robert G.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

You get what you paid for,pricey but 1 of the best

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Functionality and Allows you to customize almost everything

What is your favorite aspect of this product?

Materials Management, Master Data Management, Sales and Distribution, Finance and Cost controlling

What do you dislike most about this product?

Lack of HCM and HR Related Functionality

What recommendations would you give to someone considering this product?

You get what you paid for, but needs a lot of investment

Pros

Continually Improving Product
Unique Features
Trustworthy
Efficient Service

Cons

Less Generous

Babar H.

Role: Consultant
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Its very easy to use and fantastic product.

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

SAP Business One provided better security for end users others then products.

What is your favorite aspect of this product?

Actually I'm SAP Administrator and my favorite aspect is integration in sap B1.

What do you dislike most about this product?

I think SAP B1 is not provided own HR Services that's why companies intergraded HR ADD ON and its to expenses.

What recommendations would you give to someone considering this product?

SAP B1 must be provide own HR module with all services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

SAP Business One

What is SAP Business One?

Company Details

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Awards & Recognition

SAP Business One Ratings

91 Likeliness to Recommend

Down 3 Since last award

93 Plan to Renew

Up 1 Since last award

74 Satisfaction of Cost Relative to Value

Down 2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love SAP Business One?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

BOM Management Ability to effectively manage Bill of Materials

Production Management Includes production tracking, production planning, and production visibility.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Resource Planning - Midmarket

Accounting - Small Business

SAP Business One Reviews

Excellent Production Management System

Likeliness to Recommend

Pros

Robert G.

You get what you paid for,pricey but 1 of the best

Likeliness to Recommend

Pros

Cons

Babar H.

Its very easy to use and fantastic product.

Likeliness to Recommend

Pros

Most Popular SAP Business One Comparisons

Acumatica Cloud ERP - Manufacturing Edition

Oracle E-Business Suite

Tally ERP 9

SAP S/4HANA Cloud

SAP Cloud ERP Applications

Dynamics 365 Business Central

Title

Down 3
Since last award

Up 1
Since last award

Down 2
Since last award

Feature Ratings

Inventory Management

Accounting and Financial Management

Procurement Management

Quality Management

BOM Management

Production Management

Supply Chain Management

Workforce Management

Engineering Change Order

Analytics and Reporting

Customer Relationship Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support