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What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Down
4
Since last award
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 78%
- Strategy & Innovation:
- 85%
- Service Experience:
- 82%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Includes Product Enhancements
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Budgeting Forecasting
Accounts Receivable Invoicing
Reconciliation
Cost Revenue Tracking
General Ledger Chart of Accounts
Expense Management
Integration APIs
Cash Flow Management
Project Accounting
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SAP Business One Reviews
Rahul J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Finance and HR to logistics and supply chain manag
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
Large enterprises, complex operations Deployment - On-prem, cloud, hybrid Customization Very high, but complex
What is your favorite aspect of this product?
From finance and procurement to HR, manufacturing, logistics, and CRM — SAP covers everything under one roof. It’s a true end-to-end ERP, especially powerful in industries like manufacturing, pharma, and retail.
What do you dislike most about this product?
Licensing, implementation, maintenance, and consulting fees add up fast. Even SAP Business One (meant for SMBs) can be expensive compared to alternatives like Odoo or NetSuite.
What recommendations would you give to someone considering this product?
If you're a mid-to-large business operating in a complex or regulated industry and you want a powerful, all-in-one ERP system that can scale globally, SAP is a top-tier choice.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Caring
Rajesh T.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2025
Reliable and Feature-Rich
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
SAP Business One (SAP B1) stands out from other ERP solutions in several key ways, especially when comparing it to other small-to-midsize business (SMB) platforms
What is your favorite aspect of this product?
The End-to-End Integration Across All Business Functions Because it lets small and mid-sized businesses operate with the kind of real-time, 360-degree visibility usually reserved for large enterprises.
What do you dislike most about this product?
That’s a good question often used in surveys or product feedback forms. If you’re looking to ask this in a professional, friendly way, here are a few improved versions Slightly Softer Tone Direct, but respectful
What recommendations would you give to someone considering this product?
my top recommendation would be to clearly identify your needs and expectations before purchasing. This product offers a range of features that work well for certain use cases, but might not be necessary for everyone. Make sure its strengths align with what you're actually looking for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Dec 2024
Excellent Production Management System
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Helps Innovate
- Performance Enhancing
