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SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details


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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 87

Procurement Management

88

Accounting and Financial Management

88

Analytics and Reporting

88

Supply Chain Management

87

BI and Performance Management

86

Industry Specific Capabilities

85

Governance Risk and Compliance

84

Service Management

84

Job and Project Management

84

Human Capital Management

82

Customer Relationship Management

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Quality of Features

86

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Implementation

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

SAP Business One Reviews

Luke M.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product, easy to use

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Good functionality and works well with other sap products

What is your favorite aspect of this product?

Ease of use is fantastic

What do you dislike most about this product?

Hard to think of a dislike

What recommendations would you give to someone considering this product?

Worth giving a go, highly recommend better than similar products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Pemsith Ravi Tharanga H.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use, fantastic features but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

SAP B1 seems to move forward with new trends and features, always add enhancements to make the software use easy, regular version increments bring additional features, many organizations use so there is a level of common interest for SAP B1 from most SAP customers.

What is your favorite aspect of this product?

Administration module & analytics

What do you dislike most about this product?

Project management

What recommendations would you give to someone considering this product?

I would say SAP B1 is much more popular among its counterparts in their business and in order to maintain that, SAP B1 will come with new features and enhancements yearly. For example, I have been selected as an Application Administrator for a new startup company & hoping to join next year. At my interview with its CEO, I proposed having SAP B1 and explained its features directly to the CEO of this company two months back. Somehow, he agreed and now they are looking for a better SAP partner for them to implement SAP B1. Otherwise, he was planning to choose one of SAP's counterpart ERP systems from MS. (I'm happy that I did my part for SAP)

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Transparent

Shaira Gem F.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

User Friendly and reliable

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

complexity and user friendly, easy to understand and implement

What is your favorite aspect of this product?

complexity and user friendly, easy to understand and implement

What do you dislike most about this product?

The project feature, I think it needs more improvement on the Project aspect

What recommendations would you give to someone considering this product?

The project feature, I think it needs more improvement on the Project aspect

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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