.png)
What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSAP Business One Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP Business One.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 73%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 84%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Procurement Management
Analytics and Reporting
Industry Specific Capabilities
Supply Chain Management
BI and Performance Management
Governance Risk and Compliance
Job and Project Management
Service Management
Human Capital Management
Customer Relationship Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
SAP Business One Reviews

Yasir L.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Oct 2024
Best Complete ERO solution for medium industries
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
SAP Business One authorizes us to survive our organization very surely. Help us control your stock and hold us in check, this blocks worthless deficits. It covers all the needs of narrow and medium associations. It has many customization potential. It has a completely recorded netting aid tier for unification.
What is your favorite aspect of this product?
I appreciate how straightforward it is to use. For instance, when placing an order in the system, you can easily transfer data from Excel and it gets captured instantly, without the need to manually input each item.
What do you dislike most about this product?
I am not a fan of the abundance of modules. I would rather they were simplified to just a few modules. For instance, combining the inventory module with the purchasing module would help reduce the number of switches.
What recommendations would you give to someone considering this product?
Typically, this product requires customization because, while it meets the industry's fundamental requirements, it must be tailored to integrate with industry-standard customized solutions. Therefore, the implementation process not only takes some time, but it also involves the user collaborating with third-party vendors to ensure successful implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Robert G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
You get what you paid for,pricey but 1 of the best
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
Functionality and Allows you to customize almost everything
What is your favorite aspect of this product?
Materials Management, Master Data Management, Sales and Distribution, Finance and Cost controlling
What do you dislike most about this product?
Lack of HCM and HR Related Functionality
What recommendations would you give to someone considering this product?
You get what you paid for, but needs a lot of investment
Pros
- Continually Improving Product
- Unique Features
- Trustworthy
- Efficient Service
Cons
- Less Generous

Prabhat S.
- Role: Finance
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted May 2024
Great ERP!
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
This has budget module inbuilt which many softwares lack and database is SQL which is very userfriendly to manage
What is your favorite aspect of this product?
Expense management and budget control and query reports
What do you dislike most about this product?
Unavailablity of master level item ledger entry reports such as customer, vendor, inventory for doing reconciliation with general ledger
What recommendations would you give to someone considering this product?
This is a very good product and will take care most of your requirements, many of your needs will get taken care from the standard product itself, any niche requirement also can be easily developed with the help of customization. But before making a buying decison do compare Microsoft Navision with SAP B1 and then make a decision on the basis of features and your comfort with the product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing