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SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details


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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 87

Procurement Management

88

Accounting and Financial Management

88

Analytics and Reporting

88

Supply Chain Management

87

BI and Performance Management

86

Industry Specific Capabilities

85

Governance Risk and Compliance

84

Service Management

84

Job and Project Management

84

Human Capital Management

82

Customer Relationship Management

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Quality of Features

86

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Implementation

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

SAP Business One Reviews

Grecia N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2022

The best ERP system

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

SAP integrates all the areas of your company and give you the input to take good decisions

What is your favorite aspect of this product?

How easy it is to work with the software and all the information it provides from different areas of the company

What do you dislike most about this product?

Nothing...

What recommendations would you give to someone considering this product?

Research about it and study if this software is what your company needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernando R.

  • Role: Consultant
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Business Intelligence: Purchases, Sales, Inventory

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

The SAP B1 Hana database is outstanding and no other product has its performance. The integrated Business Intelligence tool within SAP B1 generated strategic information without the need for a third-party reports designer like Power BI. The world-class branding of SAP gives a company running SAP Business One proof of good business administration.

What is your favorite aspect of this product?

The Business Intelligence 360 integrated tool to analyze Purchases and Sales revenue.

What do you dislike most about this product?

It is hard to find complete business flow documentation to train the users.

What recommendations would you give to someone considering this product?

To train all your users in basic accounting. SAP Business One generates accounting journals automatically and it is necessary to understand what is happening behind the scenes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Neha J.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Comprehensive, but a little bit complicated

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

SAP Business One brings in a lot of automation which drastically minimizes the chances of manual errors happening and this I think is a major differentiator

What is your favorite aspect of this product?

My favorite aspect is the plethora of integrations with various modules that are available. Also, transfer of data from one module to another is quick and effective

What do you dislike most about this product?

SAP Business one is a little complicated software to use at first. The interface could be made much simpler.

What recommendations would you give to someone considering this product?

I would recommend SAP Business One for a large established company rather than a start up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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