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What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 73%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 84%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Procurement Management
Analytics and Reporting
Industry Specific Capabilities
Supply Chain Management
BI and Performance Management
Governance Risk and Compliance
Job and Project Management
Service Management
Human Capital Management
Customer Relationship Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
SAP Business One Reviews
Jan B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2023
Complete solution in many cases
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
SAP is a complete solution for our company
What is your favorite aspect of this product?
Easy integration and implementation for our needs
What do you dislike most about this product?
Not really intuitive when starting familiarization.
What recommendations would you give to someone considering this product?
Try to understand how does it work and be patient.
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Less Efficient Service
- Wastes Time
chetan s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Simple to use and virtually fully functional.
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
The number of features it offers sets it apart from similar products. The simplicity of use and visualization of their transactions impress users.
What is your favorite aspect of this product?
To manage our businesses, we use SAP Business One. The MRP module is one of the most crucial ones because it keeps track of our projections and does calculations that enable us to determine when to buy and in what amounts so that we may receive our inventory on schedule without placing incorrect orders and at the proper times. Then, in order to reduce time and eliminate errors, we use EDI to import our sales orders straight from our clients. Additionally, the SO is generated with accurate prices; otherwise, the SO is generated with an unapproved status.
What do you dislike most about this product?
It ought to offer more reports that are frequently useful, such sales by category.
What recommendations would you give to someone considering this product?
If SAP Business One had the tools to meet the expanding demand for online sales, it would be more beneficial. It would be wonderful to have a more comprehensive shipping module that handles tracking numbers with the common couriers.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Martin D.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
Robust solution for marketing
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
It is also much better because SAP itself is providing the support. The real-time data processing is incredibly quick and useful for making quick decisions. Real-time analytics and insights are in-depth and detail-focused. And another reason why I appreciate this program is that it optimizes workflow, increasing productivity while requiring the same amount of work.
What is your favorite aspect of this product?
The data set you can deal with is very well thought out; you can use several prebuilt objects including interactions, products, interests, and agreements. However, you may always make your own and connect it to other system objects if you have a need. Additionally, you can interface using practically any method with SAP Marketing Cloud.
What do you dislike most about this product?
Undoubtedly, this tool will also need to be improved over time, just like every other tool. The user interface (UI) appears more business-oriented, which would be friendlier and make it more welcoming to beginners. Another significant flaw in SAP Marketing Cloud is its restriction on custom development, separate license, and subpar user interface.
What recommendations would you give to someone considering this product?
Every day, we send about 20,000 emails, and the deliverability and dependability are excellent. Your trust in your capacity to reach your customers grows when analytics are readily available. Depending on the campaign type, we can obtain a good conversion rate; the external tool chain integration is excellent.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
