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SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 87

Procurement Management

88

Accounting and Financial Management

88

Analytics and Reporting

88

Supply Chain Management

87

BI and Performance Management

86

Industry Specific Capabilities

85

Governance Risk and Compliance

84

Service Management

84

Job and Project Management

84

Human Capital Management

82

Customer Relationship Management

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Quality of Features

86

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Implementation

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

SAP Business One Reviews

Luna K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simplistic simplicity is the hallmark of SAP.

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

SAP Business One is our ERP system, used in all departments. The cloud was a necessity for us because it is less expensive than most systems. We've improved our client's business processes from purchasing to production to sales, boosting their bottom line. It makes it simple to look up past transactions, particularly useful for accountants. SAP Business One makes employees' lives easier and adds value to their outputs by generating accurate and timely reports for decision-making.

What is your favorite aspect of this product?

We like it because it's simple to use, cost-effective, simple to deploy, and simple to get support for. SAP Business One manages sales, CRM, procurement, inventory, MRP, finance, and production. Adding industry-specific add-ons can enhance the app's core features. We use it and make reporting easy with one click. It's a good fit for our needs.

What do you dislike most about this product?

SAP Business One has a complex GUI. Numerous fields on the screen can occasionally confuse. Improvements to user interfaces are most needed. Most new users want drag-and-drop, which SAP lacks.

What recommendations would you give to someone considering this product?

SAP Business One is an excellent tracking and accountability tool. SAP aids ERP and reporting. Best for small or medium-sized businesses. SAP Business One is the best for your best company and will boost business.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Caring

Sunil L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great product for small and mid size business

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

This SAP Business One is a very nice product for small and mid size businesses, There are lot of standard business scenarios which are automated here which is the key for this product

What is your favorite aspect of this product?

SAP Business One has the standard business scenarios automation which are the key of this product, Human resource part is the one which is my favorite.

What do you dislike most about this product?

This SAP Business One has lot of limitations in terms of customizing, as this product is mainly designed for small and mid size businesses.

What recommendations would you give to someone considering this product?

This is a must have product for small and mid size businesses with standard functionalities and business scenarios.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

George C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great Product for Small to Medium businesses

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

Scalability, this software can be used whether your company has 3 or 4 employees all the way to1-200 employees

What is your favorite aspect of this product?

Ease of manageability and ease of usability. The software is very intuitive, and easy to work with.

What do you dislike most about this product?

The product can become quite complex due to the amount of features and their respective connections. The intertwined modules can become a bit overwhelming especially when realizing that every transaction made within any of the marketing documents at any level can offset some GL Accounts.

What recommendations would you give to someone considering this product?

Explore and ask questions about the software and how it will benefit your business. Do your homework and have each department explore their respective module and really dig into each module.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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